We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Electrician for "electricity leak" ?

Options
anon_ymous
anon_ymous Posts: 1,997 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
Hi

So I've had a smart meter installed in September 2022
I've recently had an inverter installed too, for solar panels. Looking at the device physically, it appears to be consuming 35w. The app shows not a wh

See https://i.ibb.co/sshxF0q/Screenshot-20230116-105616.png
Screenshot-20230116-105616

I turned everything off, including my fridge freezer, except the inverter and noticed I was still pulling 200w according to the smart meter I did phone the people who installed the inverter, before looking at the inverter itself too. They suggested that I'm probably "leaking" electricity somewhere if you've got everything turned off. The inverter app also shows that I'm pulling around 150-180w in the early morning, when nothing is switched on too (50w would be explained by the fridge freezer, 35w would be explained by the inverter) but that still leaves quite a lot of load left. All my appliances are farily new too, given I only recently bought the house so it's not like I've got "phantom" energy using that much

Looking online, the most likely cause is a dodgy smart meter, however there's also a possibility it's not even AFTER I've turned everything bar the inverter off. What kind of electrician could see if I am indeed "leaking" electricity, perhaps due to dodgy wiring? Also let's say that it is the smart meter that's at fault, I guess I'd still need to get an electrician to say "Yeah it's your smart meter" ? . Realistically, any energy company would fight tooth and nail if they have to give any money back


«134

Comments

  • Astria
    Astria Posts: 1,448 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 16 January 2023 at 1:01PM
    It's normal for an inverter to always consume some current even when it's not doing anything, but not 200W unless you have several of them.
    You should have multiple isolators for the PV install, on both the DC and AC side, and typically have a shutdown/startup procedure to know in which order to use them, the first thing I'd do is isolate the solar installation.
    Then you can turn off the circuits in your consumer unit and you should see within 1 minute that the smart meter says 0W - the IHD should run on batteries for a small time without mains power.
    Then once you have that baseline, turn circuits back on and check the load, allowing 1 minute each time to allow the smart meter to update.

  • markin
    markin Posts: 3,860 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper Photogenic
    50w seems far to high for the fridge freezer if not running and too low if its running the compressor.
  • anon_ymous
    anon_ymous Posts: 1,997 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 16 January 2023 at 1:20PM
    Astria said:
    It's normal for an inverter to always consume some current even when it's not doing anything, but not 200W unless you have several of them.
    You should have multiple isolators for the PV install, on both the DC and AC side, and typically have a shutdown/startup procedure to know in which order to use them, the first thing I'd do is isolate the solar installation.
    Then you can turn off the circuits in your consumer unit and you should see within 1 minute that the smart meter says 0W - the IHD should run on batteries for a small time without mains power.
    Then once you have that baseline, turn circuits back on and check the load, allowing 1 minute each time to allow the smart meter to update.

    I've got one that isolates the battery, and then also the solar part

    By consumer unit, do you mean my fuse box?

    What should I do then if my smart meter doesn't show 0w? 
  • EssexHebridean
    EssexHebridean Posts: 24,424 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    My under-counter freezer alternates between pulling nothing at all and around 70w when the compressor kicks in, so I've agree that I'd expect a FF to be a little higher than that depending on age and size. 
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • anon_ymous
    anon_ymous Posts: 1,997 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 16 January 2023 at 1:24PM
    My under-counter freezer alternates between pulling nothing at all and around 70w when the compressor kicks in, so I've agree that I'd expect a FF to be a little higher than that depending on age and size. 
    It's a very new Haier. It's this in particular, albeit bought from Currys clearance at about half the price. It's thoretically using 36w/hour given the annual consumption of 318 kWh

    https://ao.com/product/hfw7819ewmp-haier-american-fridge-freezer-silver-84408-27.aspx

    All my appliances are very new
  • Reed_Richards
    Reed_Richards Posts: 5,286 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 16 January 2023 at 1:32PM
    By consumer unit, do you mean my fuse box?

    These days the "fuse box" is likely to contain circuit breakers rather than fuses.  If you still have actual fuses you need an upgrade.  Anyway, since the "fuse box" no longer contains fuses, the modern term is "consumer unit".
    Reed
  • Astria
    Astria Posts: 1,448 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Astria said:
    It's normal for an inverter to always consume some current even when it's not doing anything, but not 200W unless you have several of them.
    You should have multiple isolators for the PV install, on both the DC and AC side, and typically have a shutdown/startup procedure to know in which order to use them, the first thing I'd do is isolate the solar installation.
    Then you can turn off the circuits in your consumer unit and you should see within 1 minute that the smart meter says 0W - the IHD should run on batteries for a small time without mains power.
    Then once you have that baseline, turn circuits back on and check the load, allowing 1 minute each time to allow the smart meter to update.

    I've got one that isolates the battery, and then also the solar part

    By consumer unit, do you mean my fuse box?

    What should I do then if my smart meter doesn't show 0w? 
    Yes, the fuse box, if everything is off inside there and the smart meter is still showing usage after a few minutes then something fishy is happening as everything should go through that box.

  • anon_ymous
    anon_ymous Posts: 1,997 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    By consumer unit, do you mean my fuse box?

    These days the "fuse box" is likely to contain circuit breakers rather than fuses.  If you still have actual fuses you need an upgrade.  Anyway, since the "fuse box" no longer contains fuses, the modern term is "consumer unit".
    I don't think I've got actual fuses in there. It's got flip switched and an RCD thingy
  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    My under-counter freezer alternates between pulling nothing at all and around 70w when the compressor kicks in, so I've agree that I'd expect a FF to be a little higher than that depending on age and size. 
     It's theoretically using 36w/hour given the annual consumption of 318 kWh
    It's true that the average consumption will be 36W (plain watts, not watts per hour) but that won't be a steady value.  The compressor will cycle on and off, so at any given moment its consumption will be close to zero (just few watts for the control system, wi-fi etc) or something closer to 100W when the compressor is running.
    With the solar system isolated and absolutely everything switched off at the consumer unit, watch the red light (marked 1000 Imp/kWh or similar) for several minutes: it shouldn't even flash once.  If it does, you have a faulty meter or a wiring problem.
  • anon_ymous
    anon_ymous Posts: 1,997 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 16 January 2023 at 2:04PM
    Gerry1 said:
    My under-counter freezer alternates between pulling nothing at all and around 70w when the compressor kicks in, so I've agree that I'd expect a FF to be a little higher than that depending on age and size. 
     It's theoretically using 36w/hour given the annual consumption of 318 kWh
    It's true that the average consumption will be 36W (plain watts, not watts per hour) but that won't be a steady value.  The compressor will cycle on and off, so at any given moment its consumption will be close to zero (just few watts for the control system, wi-fi etc) or something closer to 100W when the compressor is running.
    With the solar system isolated and absolutely everything switched off at the consumer unit, watch the red light (marked 1000 Imp/kWh or similar) for several minutes: it shouldn't even flash once.  If it does, you have a faulty meter or a wiring problem.
    Thanks. I'll do this. Then, if I've gone through all those steps and time that hopefully gives me more info

    Once absolutely everything has been sorted at a fuse board and a solar panel level then I've got data to use and say "Look your smart meter is dodgy"

    Actually, tell a lie, RE: the wiring problem, would that be up to me to get someone to fix it? Or the leccy company? (Not sure if your referring to wires in the house, or wires from the consumer unit to the smart meter) 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.