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OVO complaint

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Comments

  • km1500 said:
    I think your balance of £850 is too high. Log on to the OVO system (app or online) and request a refund. Keep doing that regularly if the balance gets too high. 

    If you don't want to fund the bank of OVO, why do you keep adding irregular payments? Don't do that - just let the DD do the work.
    I'd agree with that advice. I don't understand why you would add the £500 payment and the other monthly government payments when you are in credit anyway? You said in first post you didn't want to fund the bank of OVO..but then latterly that you were "happy" to have £850 in credit?
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