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Money Dashboard problem

MikeJXE
Posts: 3,849 Forumite

Hi,
I downloaded Money Dashboard, apparently a personal finance app
The Problem I get when trying to log in it sends a verification code to my phone
Actually it doesn't get there not even after several tries
I emailed them and they are investigating
Any ideas please
Thank you in advance
I downloaded Money Dashboard, apparently a personal finance app
The Problem I get when trying to log in it sends a verification code to my phone
Actually it doesn't get there not even after several tries
I emailed them and they are investigating
Any ideas please
Thank you in advance
0
Comments
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Have you checked the obvious, that you entered you mobile number correctly, and that other text messages are received okay?0
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I always make sure I enter the correct number and email
I tried on Chrome and Safari too0 -
k_man said:Have you checked the obvious, that you entered you mobile number correctly, and that other text messages are received okay?
So i deleted the app and downloaded new one
Used different email and double checked my phone number
Still the same problem1 -
Turn off phone, take out sim.
Start phone, turn it off and put sim back.
Start it up again and see if it helps.
My phone stopped getting texts, would not send either.
Did this and was fine.0 -
Which version of Money Dashboard? There is Classic and Neo which have different apps. Classic for me is the better one and has a website you can use as well so if you are using that one then try my.moneydashboard.com.
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Bigwheels1111 said:Turn off phone, take out sim.
Start phone, turn it off and put sim back.
Start it up again and see if it helps.
My phone stopped getting texts, would not send either.
Did this and was fine.0 -
MikeJXE said:Bigwheels1111 said:Turn off phone, take out sim.
Start phone, turn it off and put sim back.
Start it up again and see if it helps.
My phone stopped getting texts, would not send either.
Did this and was fine.0 -
Bigwheels1111 said:MikeJXE said:Bigwheels1111 said:Turn off phone, take out sim.
Start phone, turn it off and put sim back.
Start it up again and see if it helps.
My phone stopped getting texts, would not send either.
Did this and was fine.
No luck no text0 -
It's obviously the website problem
I enrolled for twitter and they sent a verification text and I received it0
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