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NHS Pension Remedy Period Confusion

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Comments

  • Pat38493
    Pat38493 Posts: 3,478 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Sim_2 said:
    Sim_2 said:

    To only slightly hijack... like the OPs wife I am a transition member and was moved to 2015 in December 2019. I am retiring in May but cannot get help from NHS pensions and there is no longer any local Trust support. I have been told that I will be informed how much my pension is sometime in June, ie. after I retire. TRS is wrong because of the transition date, and I had increment to top of band last year so I am left to guess how much my pension will be in the short term. Question - I am being naïve in assuming my transition 2015 will be moved to April 2022 before I retire?  


    Just looked at the retirement guide and it says you will be notified what and when your payments will be after they receive your application.

    "How will my pension be paid? When we receive your application form we will work out your pension benefits and tell you how much they are and when your pension will be paid into your account. We may need to write to tell you that your pension benefits have been changed. This could happen if your former employer notifies us of amended pay or membership details for you, or because you have retired from the NHS again after a further period of membership. If your NHS pension benefits change, we will pay you the new amounts."

    Your TRS will never be right because there is a huge time lag anyway, but it does give you an idea.  I'm pretty sure they notified me what my payments would be before I retired  

    Thank you for returning your AW8 retirement application, together with the required documentation.

    Once we have submitted your application to NHS Pensions, we will confirm to you in writing.

    Please do not chase for an update on your application unless within a month of your retirement date.

    NHS Pensions' statutory target is to pay pension benefits within one month of the retirement date or the date of receiving all required information if later. NHS Pensions will write to you approximately one week before the payable date providing details of your initial pension award.

    This email account is not monitored, and any queries received to this email account will not be forwarded.

    You will get your lump sum on the day you retire, that's the one thing they are good at.  At least you'll be able to work out you starting pension as the lump sum is 3 x that amount.  
    This was also out experience when my wife retired.  The NHS are pretty good at paying the lump sum and putting the pension into payment at the right time, although actually it wasn't on the exact day of retirement it was a few days later.  Weirdly, she was originally planning to retire 6 months earlier and that time they did pay the lump sum on the proposed retirement date even though she had informed them she was not retiring anymore!  When she really did retire they paid it a few days after the official retirement date.

    Beyond that, if you think the amount is not correct or anything like that, they take forever to respond and you will probably have to raise an official complaint and/or write to the NHS pensions CEO (email available on some online facebook groups I think) to even get a response from them, and even then it will take weeks.

    I suspect their thinking is that if you just get the person some money that's roughly correct, there is no rush and  you can fix any anomalies at your leisure.  This of course doesn't take into account the stress of waiting for an answer from them.
  • Silvertabby
    Silvertabby Posts: 10,479 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 18 January 2023 at 9:30AM
    Sim_2 said:
    Sim_2 said:

    To only slightly hijack... like the OPs wife I am a transition member and was moved to 2015 in December 2019. I am retiring in May but cannot get help from NHS pensions and there is no longer any local Trust support. I have been told that I will be informed how much my pension is sometime in June, ie. after I retire. TRS is wrong because of the transition date, and I had increment to top of band last year so I am left to guess how much my pension will be in the short term. Question - I am being naïve in assuming my transition 2015 will be moved to April 2022 before I retire?  


    Just looked at the retirement guide and it says you will be notified what and when your payments will be after they receive your application.

    "How will my pension be paid? When we receive your application form we will work out your pension benefits and tell you how much they are and when your pension will be paid into your account. We may need to write to tell you that your pension benefits have been changed. This could happen if your former employer notifies us of amended pay or membership details for you, or because you have retired from the NHS again after a further period of membership. If your NHS pension benefits change, we will pay you the new amounts."

    Your TRS will never be right because there is a huge time lag anyway, but it does give you an idea.  I'm pretty sure they notified me what my payments would be before I retired  

    Thank you for returning your AW8 retirement application, together with the required documentation.

    Once we have submitted your application to NHS Pensions, we will confirm to you in writing.

    Please do not chase for an update on your application unless within a month of your retirement date.

    NHS Pensions' statutory target is to pay pension benefits within one month of the retirement date or the date of receiving all required information if later. NHS Pensions will write to you approximately one week before the payable date providing details of your initial pension award.

    This email account is not monitored, and any queries received to this email account will not be forwarded.

    You will get your lump sum on the day you retire, that's the one thing they are good at.  At least you'll be able to work out you starting pension as the lump sum is 3 x that amount.  
    That may be the intention, but will depend on factors outside NHS pensions control (such as receiving your final pay details) - so don't bank on it.

    In the case of the LGPS, the information we issued stated that while we would aim to pay pension lump sums by the Friday after retirement, that could only happen if we had received all necessary information and documents.

    Of course, this Chinese Whispered into ' your lump sum WILL be paid on the Friday after your retirement'.  This led to us getting an hysterical phone call one Friday morning from a lady who was waiting for a taxi to take herself and her grandchildren to the airport/Disneyland and where the hell was her f'ing money?  We hadn't even received her final pay details, let alone run the calculation/bank payment.


  • GrubbyGirl_2
    GrubbyGirl_2 Posts: 1,088 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Sim_2 said:
    Sim_2 said:

    To only slightly hijack... like the OPs wife I am a transition member and was moved to 2015 in December 2019. I am retiring in May but cannot get help from NHS pensions and there is no longer any local Trust support. I have been told that I will be informed how much my pension is sometime in June, ie. after I retire. TRS is wrong because of the transition date, and I had increment to top of band last year so I am left to guess how much my pension will be in the short term. Question - I am being naïve in assuming my transition 2015 will be moved to April 2022 before I retire?  


    Just looked at the retirement guide and it says you will be notified what and when your payments will be after they receive your application.

    "How will my pension be paid? When we receive your application form we will work out your pension benefits and tell you how much they are and when your pension will be paid into your account. We may need to write to tell you that your pension benefits have been changed. This could happen if your former employer notifies us of amended pay or membership details for you, or because you have retired from the NHS again after a further period of membership. If your NHS pension benefits change, we will pay you the new amounts."

    Your TRS will never be right because there is a huge time lag anyway, but it does give you an idea.  I'm pretty sure they notified me what my payments would be before I retired  

    Thank you for returning your AW8 retirement application, together with the required documentation.

    Once we have submitted your application to NHS Pensions, we will confirm to you in writing.

    Please do not chase for an update on your application unless within a month of your retirement date.

    NHS Pensions' statutory target is to pay pension benefits within one month of the retirement date or the date of receiving all required information if later. NHS Pensions will write to you approximately one week before the payable date providing details of your initial pension award.

    This email account is not monitored, and any queries received to this email account will not be forwarded.

    You will get your lump sum on the day you retire, that's the one thing they are good at.  At least you'll be able to work out you starting pension as the lump sum is 3 x that amount.  
    That may be the intention, but will depend on factors outside NHS pensions control (such as receiving your final pay details) - so don't bank on it.

    In the case of the LGPS, the information we issued stated that while we would aim to pay pension lump sums by the Friday after retirement, that could only happen if we had received all necessary information and documents.

    Of course, this Chinese Whispered into ' your lump sum WILL be paid on the Friday after your retirement'.  This led to us getting an hysterical phone call one Friday morning from a lady who was waiting for a taxi to take herself and her grandchildren to the airport/Disneyland and where the hell was her f'ing money?  We hadn't even received her final pay details, let alone run the calculation/bank payment.


    I just checked and my retirement date was a Friday - that probably explains why I got it on the day I retired
  • Sim_2
    Sim_2 Posts: 94 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Sim_2 said:

    To only slightly hijack... like the OPs wife I am a transition member and was moved to 2015 in December 2019. I am retiring in May but cannot get help from NHS pensions and there is no longer any local Trust support. I have been told that I will be informed how much my pension is sometime in June, ie. after I retire. TRS is wrong because of the transition date, and I had increment to top of band last year so I am left to guess how much my pension will be in the short term. Question - I am being naïve in assuming my transition 2015 will be moved to April 2022 before I retire?  

    You are retiring in May 2023, but the McCloud Remedy date is 1 October 2023. Hence you will retire with the pension built up under the current rules (ie moving to 2015 scheme in December 2019), and at some point within 18 months of 1 October 2023 you will be sent a choice to amend your pension to be based on either:

    (a) Legacy scheme to 2015 and 2015 scheme to retirement, or;
    (b) Legacy scheme to April 2022 and 2015 scheme to retirement.


    Not good, will cost me thousands until all is rectified in 2025 as staying legacy is a no brainer
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