Neighbours property is causing water damage to mine!

1979ks

My neighbours broken guttering is causing water damage to my house. 

My bathroom ceiling and walls are becoming wet. Getting worse every time it rains. The tiles on that side are bowing off the wall.
the ceiling drips when raining heavy.

I have spoken to the estate agent who is managing the property and I have been told as soon as they can someone will be out to look at it but they company are very busy no set date for this. 

I first made contact over 1 month ago.
Does anyone know where I stand in claiming compensation for the damage that’s being caused. 

There is nothing I can do until the guttering is fixed.

thanks

propertyrental

You cannot claim for any initial damage, but having informed the owner (you have informed the owner yes? In writing?) if nothing is done and further damage ensues you can claim for that.

RAS

Inform the owner not just the agent. If you don't know who that is, check the Land Registry site for £3, .gov.uk.

Write to that address, including reference to your report to the agent. And include photos, report on increasing damage, and your intention to claim.

By all means cc in the agents, but it is the owner who is responsible.

Jonboy_1984

Are you certain the guttering is broken? 

Ours was overflowing heavily and it appeared from ground level to be that the neighbours (who have the down-pipe on that side, we have the other) was out of alignment and causing the issue.

When they got up to check it was simply that the entire terraced blocks guttering was full of moss and 10 minutes up a ladder on each house sorted it…

MrsStepford

My old neighbours did this and our insurers paid up. I presume they claimed from neighbour's insurer.

sammyjammy

If I had formally notified the owner I would be contacting my insurer and asking their advice.