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Company refusing to refund/replace furniture
Comments
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I think it's a little more nuanced than that. You may have rights to a replacement or refund, but it could prove to be a tricky one to enforce, so the pragmatic way forward might be to accept the partial refund.imamutant said:Thanks guys. So to confirm, its in agreement that I have no rights to a replacement or refund? And I should accept the 20% refund?0 -
I would agree with that view.Aylesbury_Duck said:I think it's a little more nuanced than that. You may have rights to a replacement or refund, but it could prove to be a tricky one to enforce, so the pragmatic way forward might be to accept the partial refund.
You could have a valid claim but how much do you want to battle (and could lose)
You can always counter Aldi's offer and ask for a bigger percentage or a fix cost (say cost of new cushions), but they could also withdrawn the 20%
Let's Be Careful Out There0
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