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Anyone else had problems with NOW broadband ?Getting in touch slow and complai emails not answered .

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BrendaSB Posts: 8 Forumite

11 January 2023 at 10:33AM in Consumer rights

On going problems since May with broadband speed and cutting out completely. Work to repair line outside property delayed , engineers fixing problem until the next day. Long wait for call to be answered, promised return calls nit happening and despite automatic compensation only had £10 .
Online complaint form not acknowledged and no contact since I filled in .
Warning- Now !

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Anyone else had problems with NOW broadband ?Getting in touch slow and complai emails not answered .

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