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Utility Point debt collection thebscco.com

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Tuffsley
Tuffsley Posts: 2 Newbie
First Post First Anniversary
edited 10 January 2023 at 12:59PM in Energy
I am again receiving demands for money that I am sure that I do not owe. I left Utility Point some time before it crashed and paid a lump sum on top of the regular monthly payments as full and final settlement. Early in 2022 I started to receive curt demands for payment - given no details, from Brown debt collectors. They never answered the phone or emails and the "debt" escalated. I once managed to speak to someone who gave me an email address that was undeliverable. Today, another missive demanding money within 72 hours (but at least back to the original figure!).  I cannot understand how I am being chased for money that I am sure that I do not owe having paid all that UP asked me for and at least a year before they went into administration.

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  • MovingForwards
    MovingForwards Posts: 17,149 Forumite
    10,000 Posts Seventh Anniversary Name Dropper Photogenic
    Tuffsley said:
    I am again receiving demands for money that I am sure that I do not owe. I left Utility Point some time before it crashed and paid a lump sum on top of the regular monthly payments as full and final settlement. Early in 2022 I started to receive curt demands for payment - given no details, from Brown debt collectors. They never answered the phone or emails and the "debt" escalated. I once managed to speak to someone who gave me an email address that was undeliverable. Today, another missive demanding money within 72 hours (but at least back to the original figure!).  I cannot understand how I am being chased for money that I am sure that I do not owe having paid all that UP asked me for and at least a year before they went into administration.

    Check your bank statements to see if you have paid it.

    The energy board is where your question should be:
    https://forums.moneysavingexpert.com/categories/energy
    Mortgage started 2020, aiming to clear 31/12/2029.
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