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resolvecall old debt

Hi,
A friend has had contact from resolvecall via capquest via shop direct ref a debt from 2002!! She has no knowledge of this debt but did have catalogue transanctions with littlewoods around this time. If any debt exists am I correct in assuming it will be statue barred.

Comments

  • fatbelly
    fatbelly Posts: 22,002 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Yes, it will be statute barred except the unlikely case of there already being a court judgement on it.

    Shop Direct were mot very good at obtaining a signature on a credit agreement (which was needed pre-2007) so probably unenforceable on those grounds too.

    I hope your friend can find a good use for waste paper
  • sourcrates
    sourcrates Posts: 30,464 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 7 January 2023 at 2:06PM
    The limitation period is 6 years (England & Wales) 5 years in Scotland.

    As long as there has been no legal action taken, no payments or any written acknowledgement has taken place in any period of the above since the debt defaulted, then its pretty safe to say it would be statute barred, yes.

    In the stickie section of this board, is a hybrid letter, basically saying -

    "I do not recognise the debt, and it would be statute barred anyway".

    Due to its age, I would just go straight in with the hybrid letter, which should put it to bed nicely.


    Here it is, shortened, edited version -

    Dear Sir/Madam

    Reference number
     :

    You have contacted me regarding the account with the above reference number, which you claim is owed by myself.


    I would point out that we have no knowledge of any such debt being owed to <creditor>.


    Furthermore, ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical/psychological harassment.

    We would further note that based on the information you have supplied, this account would also be statute barred under the Limitation Act 1980


    Under the Limitation Act 1980 Section 5 "an action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued".



    We would ask that no further contact be made concerning the above accounts unless you can provide evidence of :


    (1) proof of my liability regarding this debt.

    and


    (2) 
    proof that the relevant limitation period under Section 5 of the Limitation Act, did not accrue.

    We await your written confirmation that this matter is now closed.


    Otherwise we will have no option but to make a complaint to the trading standards department and consider informing the FCA/FOS of your actions.


    YOU MUST ALSO TREAT THIS AS A FORMAL COMPLAINT, AND AS SUCH I REQUIRE A COPY OF YOUR COMPLAINTS PROCEDURE AND A RESPONSE TO TAKE TO THE FINANCIAL OMBUDSMAN.

    I look forward to your reply.


    Yours faithfully





    Mrs A N Other
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • fatbelly said:
    Yes, it will be statute barred except the unlikely case of there already being a court judgement on it.

    Shop Direct were mot very good at obtaining a signature on a credit agreement (which was needed pre-2007) so probably unenforceable on those grounds too.

    I hope your friend can find a good use for waste paper
    I know it sounds mad but could there be a ccj without her being aware of it? She did ring them and apparently told that they would get a copy of the original account agreement which would be 1997 according to them.Thanks for the replies!!
  • fatbelly
    fatbelly Posts: 22,002 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Yes but if there was one they would tell you, as it changes the status.

    I'm surprised if they (a) got an agreement signed in 1997 and (b) kept a copy.

    The letter above is probably the way to stop this.

    Just to be clear, telephone calls do not count as acknowledgement but I wouldn't be phoning them. 
  • Hiya, 
    I was young and very stupid! I passed my driving test and immediately got a car on finance in 2014 via Moneyway. 
    Due to my trouble personal life and work situation the car was repossessed in 2016. 
    Since then I’ve made no contact with Moneyway or their other collection agencies. I do believe I had a ccj that has now fallen off my credit report. 
    I recently started receiving letters from “Resolvecall” with an initial letter and then a few days ago a had written note through my door. I am super anxious as I’ve been so careful with my credit and building it back up. 
    What is the best thing to do as I have not contacted them since the car was repossessed. My position is different as I’m sure there has been a ccj in the past. 
    Can someone please give advise? X
  • fatbelly
    fatbelly Posts: 22,002 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    edited 30 January 2024 at 4:25PM
    I think you'll need to start a new thread.

    When was the ccj? More than 6 years ago?

    If it's dropped off your file then that must be. In that case they are out of time to enforce it without specific permission from the court which they know they will not get. Hence Resolvecall is as much as they can do. Feel free to ignore them.
  • sourcrates
    sourcrates Posts: 30,464 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Rhianne20 said:
    Hiya, 
    I was young and very stupid! I passed my driving test and immediately got a car on finance in 2014 via Moneyway. 
    Due to my trouble personal life and work situation the car was repossessed in 2016. 
    Since then I’ve made no contact with Moneyway or their other collection agencies. I do believe I had a ccj that has now fallen off my credit report. 
    I recently started receiving letters from “Resolvecall” with an initial letter and then a few days ago a had written note through my door. I am super anxious as I’ve been so careful with my credit and building it back up. 
    What is the best thing to do as I have not contacted them since the car was repossessed. My position is different as I’m sure there has been a ccj in the past. 
    Can someone please give advise? X
    As per fatbellys post above, they can`t enforce the judgement as time to do so has run out.

    How you respond to them is dependant on what you want to do.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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