Santander Zéro unexpected charges

gerdar

I've had my Zero card for years and never incurred any charges. On my last 2 statements there are Quasi cash interest charges. I can find no explanation for this on Santander's site. Any ideas?

born_again

You must have used it to purchase something like foreign currency or a financial product that is classed as a cash purchase.

HillStreetBlues

On any type transaction that is classed as cash  interest starts the from the day of the transaction.
Also could be  something wrongly flagged as that type of transaction.

Ebe_Scrooge

As above, you'll have bought something that's treated as a cash transaction.  Foreign currency is a favourite, gift cards are another one that catches a lot of people out (usually, if you buy a gift card from the supermarket along with your food shopping, it's OK.  But sometimes if you buy a card from a dedicated gift-card retailer/website, it'll go through as a cash advance.).  There are several things that will be treated as cash, unfortunately it's not always easy to identify them.

grumbler

gerdar said:

I've had my Zero card for years and never incurred any charges. On my last 2 statements there are Quasi cash interest charges. I can find no explanation for this on Santander's site. Any ideas?

https://www.santander.co.uk/assets/s3fs-public/documents/zero_credit_card_key_facts_document_new.pdf

Interest on cash transactions is charged immediately so there is no interest free period. Please note cash transactions include cash withdrawals, purchase of travellers’ cheques and gambling. It will therefore cost you more to use your credit card for cash transactions rather than purchases.

born_again

Well you can scrub Gambling as it was banned from April 2020

https://www.gamblingcommission.gov.uk/news/article/gambling-on-credit-cards-to-be-banned-from-april-2020