Halifax Clarity Card

GrahamL

well a bit shocked that halifax has forced my credit card to be closed. To be fair I only really use it on holidays abroad and have not taken much of those in 2022 but my annoyance is the way they did it. I get a text over the Christmas period that my credit limit is changing to £75 and a letter would follow and to call to discuss. I called and was told that the department that could help was closed till the new year and it should be able to be sorted as I was going abroad in February and wanted to use the card. Today got the letter not only saying they were changing the limit but closing the account. I rang and they said the system said it couldn't be changed. I asked if a human could make a sensible decision but was told the system was in charge. So my credit card is now cancelled and I feel annoyance that they did not warn me to say that if not used then this could happen. I know there may be something in the small print but who really reads all of that. I have a pension with them so now looking to see if I can move that. 

MorningcoffeeIV

Don't move your pension unless it benefits you. 

You're taking your account closure personally which means you're about to make bad decisions.

Don't.

HillStreetBlues

I expect that will happened to my Clarity card, I've only spend a tenner on it last year.
Use to use it aboard, now I use either Barclaycard cashback or Aqua cashback  cards.

newatc

I got a  Clarity card mainly for foreign travel . It's not the credit card I use mainly but to avoid the problems stated, I use the Clarity card to pay for specific things like Paypal payments, Amazon and on line Grocery deliveries. 

Marmaduke123

This happened to me with Barclaycard.  To be fair they didn't close it, they just reduced the credit limit so low as to make it useless. I only used it abroad.

I've now got a Halifax Clarity card to use abroad, but I make sure I use it 50% of the time for normal credit card spending at home.

I closed the Barclaycard myself. I would prefer to have an additional card to use abroad and would be happy to have another Barclaycard, but the eligibility checkers tell me I won't be accepted!