Claim Form - Small Claims Court - Britannia Parking

chad888

Letter recieved today, 31 December 2022.

Issue date 16 December 2022.

Was sent to my old address, redirection notice on the envelope to my new address.

I have used to online portal to put in the AOS this morning, as soon as opening the letter.


Claim background - I work away and stay in the same hotel every week, expensed by work. The car park is operated by Britannia and serves a few businesses (hotel and bingo) as well as general public use.

When using the hotel, you give your registration to the reception when checking in and a reduced fee is added to your bill of £10 a night. I've stayed at this hotel for around 400 nights (4 nights a week for 2 years).

I remember an unspecified date in which the receptionist was moaning about the car park system is being faulty. It was around the time of the claim - May 2022, but uncertain.

I have a handful of receipts from the hotel but not all of them, I don't have the one from this stay.

I am being charged for 4 stays totalling £1220 plus £80 court fees and £80 solicitor.

I did not respond to any letter they sent previously because I thought it was a load of !!!!!!. I've been taken to court twice before for parking charges and won both because they'd issued the charges falsely (one the claimant wasnt the company managing the car park at the time, one they'd claimed I'd stayed 3 hours in a car park with 4 hours allowed).

Where do I start with the defence on this one?

chad888

To add to the post, the two times I've been to court and won were with Horizon Parking and not Brittania

Coupon-mad

Wow, how us the £1220 broken down?

When using the hotel, you give your registration to the reception when checking in and a reduced fee is added to your bill of £10 a night.

Find out next week from the Hotel Manager:

(A) whether they will step in and cancel these;

(B) whether other guests are also being sued

(C) when they are going to dump Britannia

(D) what records they hold that will help your case, and get the Managed to email his answers to A, B, C and the evidence you need (D).

Is the £10 to cover overnight parking?  Was it added to your bill every time? If you don't know if it was, ask the Hotel specifically about the 4 dates.

Fruitcake

Complain to the hotel manager/CEO and your MP. That is always Plan A, and it is never too late to do so. Point out to the hotel how much business you/your company puts their way, but this will stop immediately if the court claim is not discontinued.

Check the name of the PPC on the claim form and the names on the signs. Are they EXACTLY the same, or are they slightly different? It is important because there are two companies with the name Britannia in them, and they have different company numbers registered at Companies House.
The parking contract ids formed by the signs at the site, and with the company named on the sign. Sometime Britannia Group forget which company is which.

Use the guide to court written by bargepole that you will find in the second post of the sticky Announcement for NEWBIES in conjunction with the template defence sticky Announcement thread.

Amend paras 2 and 3 of the template and show it here for checking before you submit it BY EMAIL to the CCBC.

D_P_Dance

They are in cloud cuckoo land if they think they have a chance in court imo. They are wasting the court's time, silly is npt the wpd for it! 

Complain to your MP and write it up on Trivago, booking.com, hotels.com., TripAdvisor et al. 

patient_dream

Everything as said above.  
I assume their legal is BWLegal. £1220 is extortion money.
BWLEGAL DO ADD FAKE AMOUNTS

This is the list of companies Britannia trade by

From the contract with the hotel, the name on the signs, the name on the claim and any letters ....... they must all be in the name of ONE entity.  You will see each company has it's own number

https://find-and-update.company-information.service.gov.uk/officers/RHPBpZJHOsN21zDn5VXHggkxTLo/appointments

Let us see this extortion breakdown

And make sure that the hotel fully understands that unless they put a stop to this rubbish, they will lose your regular business

The problem the hotel has is not knowing just how many customers they have already lost which is the penalty paid for using a parking cowboy

KeithP

chad888 said:

Issue date 16 December 2022.

With a Claim Issue Date of 13th 16th December, and having filed an Acknowledgment of Service in a timely manner, you have until 4pm on Wednesday 18th January 2023 to file your Defence.

That's over two weeks away. Plenty of time to produce a Defence, but please don't leave it to the last minute.

To create a Defence, and then file a Defence by email, look at the second post in the NEWBIES thread.

Don't miss the deadline for filing a Defence.

Do not try and file a Defence via the MoneyClaimOnline website. Once an Acknowledgment of Service has been filed, the MCOL website should be treated as 'read only'.

chad888 said:

Was sent to my old address, redirection notice on the envelope to my new address.

You need to write to both the CCBC and the Claimant advising them of your current address.
You also need to check the keeper's address on your vehicle's Registration Document(V5c). That can be updated online.

Boat_to_Bolivia

KeithP said:

chad888 said:

Issue date 16 December 2022.

With a Claim Issue Date of 13th December, and having filed an Acknowledgment of Service in a timely manner, you have until 4pm on Wednesday 18th January 2023 to file your Defence.

@KeithP OP said issue date was16th December.

KeithP

Boat_to_Bolivia said:

KeithP said:

chad888 said:

Issue date 16 December 2022.

With a Claim Issue Date of 13th December, and having filed an Acknowledgment of Service in a timely manner, you have until 4pm on Wednesday 18th January 2023 to file your Defence.

@KeithP OP said issue date was16th December.

Oops... so they did.

However, I did manage to get their Defence filing deadline right, based on the 16th December Issue Date.

chad888

Checking over the claim, it says it is for 7 instances...

£731.25 for the 7 (£104.4642857 each) over 2 different weeks.

£490 for chasing the claim.

£31.25 for interest accrued.

£80 for solicitor fees.

£80 for court costs.

3 are for parking in a disabled bay without showing a blue badge (heavily pregnant wife miscarried) - its private land, I have proof that I paid for parking on my expense receipt. They can't claim for loss of earnings here can they, as disabled/abled body all pay the same...

4 are for parking without paying, the week the system was faulty so my parking must not have gone through.

Contacted my work HR today to discuss any other staff being given the charges, not heard anything. Will email hotel customer relations now to discuss.

patient_dream

chad888 said:

Checking over the claim, it says it is for 7 instances...

£731.25 for the 7 (£104.4642857 each) over 2 different weeks.

£490 for chasing the claim.

£31.25 for interest accrued.

£80 for solicitor fees.

£80 for court costs.

3 are for parking in a disabled bay without showing a blue badge (heavily pregnant wife miscarried) - its private land, I have proof that I paid for parking on my expense receipt. They can't claim for loss of earnings here can they, as disabled/abled body all pay the same...

4 are for parking without paying, the week the system was faulty so my parking must not have gone through.

Contacted my work HR today to discuss any other staff being given the charges, not heard anything. Will email hotel customer relations now to discuss.

IS THIS BWLEGAL ????

£731.25 for the 7 (£104.4642857 each) over 2 different weeks.
FAKE .... 7 TICKETS MAX £700

£490 for chasing the claim
MEGA FAKE  .... .This is because the legal assumes that the BPA debt collection scam is REAL
This is the OSNER scam approved by the BPA.  Judges are aware of this scam. and most will reject it.
They mostly reject the interest claimed
OSNER runs a debt collection firm called ZZPS who are BPA members

And this is the important part, government approved the BPA giving them ATA status but failed to regulate them.  

You have a BIG story to tell the hotel so they understand how the money scammers operating their car park operate with fakery