Sent a parcel from the UK to Australia

Spoonie_Turtle

Nah, I've had stuff in customs over here for 3+ weeks before.  Bit nerve-wracking the first time it happens, but especially at this year it can be fairly normal.

mrcactus

martindow said:

I can't imagine Australian customs are going to help, but your friend could try them.  DPD may have additional tracking information that does not show publically on-line.  I would contact them to see what they say - have you asked previously?  It is possible that it is sitting there until someone pays the import bill which has not be sent or has somehow got lost - DPD should be able to tell you if that is the case.

I have not contacted them as of yet.

I thought I paid all the necessary fees before I sent it? My friend hasn't heard anything either.

I will call them tomorrow and see what they say. 

mrcactus

Parcel finally arrived today!