Unable To Log In - Re Portfolio

Jake'sGran

Someone out there must know a reason why I am unable to login in to a particular site where I use their portfolio service. I used to be able to use it...after about three tries, but now, after entering the login details, I am always brought back to the login page with no comments to say why.
They did reply to me once saying it must be the cookies but there is no problem with that as I am able to log in to all other sites of this nature.

Please help if you can.

loudcox

If you have any anti-spyware software installed, it may regard the cookie set by this site as a "tracking cookie", and so prevent it from being delivered to you computer. You should find a section called "Exclusions", "White list", or "Accepted Sites", to which you should add the domain name of the site you are trying to access.


You might also try fully clearing your web browser's cache using a tool such as ccleaner

Jake'sGran

Hello, sorry for lateness. In the end I did look at all these places and came across "Accepted Sites" where the site I wanted to use was listed as "never accept". I assume I did it but just can't remember why. Recently I did a clean up of my computer and then coiuld not log in to MSE. Imagine that:mad:

I'm sorted again now. Thanks.