Best way to refund on ebay???

I have buyer who pulled out after payment. Which as much I don't want to, I don't want the hassle. 

What is the best method for refund???

Stright refund or ask buyer to open item not recieved??? What is the difference??? 

Comments

  • Usa2019 said:
    I have buyer who pulled out after payment. Which as much I don't want to, I don't want the hassle. 

    What is the best method for refund???

    Stright refund or ask buyer to open item not recieved??? What is the difference??? 
    Can't you just cancel it?
  • Olinda99
    Olinda99 Posts: 1,190
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    Yes try cancelling the sale with the reason the buyer no longer wants the item that way they will get the 'blame' not you
  • soolin
    soolin Posts: 71,888
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    Olinda99 said:
    Yes try cancelling the sale with the reason the buyer no longer wants the item that way they will get the 'blame' not you
    This is the correct and easiest option. Make sure you choose the ‘buyer requested’ option as you get your FVFs back , less 30p handling fee. Remember as well to block the buyer, we don’t need this type of indecisive buyer.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected] views are my own and not the official line of MoneySavingExpert.
  • Usa2019
    Usa2019 Posts: 79
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    BIN on 13dec, wanted in time for Xmas, I bought postage online, but as RM was on strike 14 15 dec, I was going to hand it over on the Friday for tracked 24. He message wanted to cancel as he bought one in store.

    Can't be bother with hassle, but he was somewhat patient as I needed to wait for the RM refund on postage, only landed this week. 
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