Amazon Prime Music

Hi

I have Amazon Music included within my Amazon Prime and I have a number of playlisted saved. I do not pay for unlimited music. Recently I see that shuffle is set permanently which I would like to remove. I want the songs to play as per the order in the playlist not randomly by shuffle, I have looked in setting but there does not appear to be an option to do this. 

Can anyone offer any advise?
Thanks

Comments

  • Pretty sure when Amazon recently increased the number of available tracks for standard Amazon Music, the downside was that shuffle is permanently enabled.

    https://mashable.com/article/amazon-prime-music-100-million-songs-shuffle
  • JReacher1
    JReacher1 Posts: 4,659 Forumite
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    I believe this is a new feature that you can't do anything about.  
  • marcia_
    marcia_ Posts: 3,165 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
     Thanks for this. I was wondering about this too and where my playlists went. It did have a notification about changes but not what they actually were. 
  • KxMx
    KxMx Posts: 10,986 Forumite
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    edited 26 December 2022 at 8:40PM
    Yes the app has now gone from full functionality, limited songs, to limited functionality, full songs.

    I did a free 14 day trial of Spotify for downloading the app which then reverted to standard (free) with ads, and like Amazon shuffle mode forced/ recommended songs played amongst the stuff you actually want to listen to. 

    I personally loved the functionality of Spotify and much superior audio quality, I've now signed up for a 3 months free offer, my plan is to cancel before I'm charged and wait for another free or discounted offer, which is what I do successfully with Kindle Unlimited. 

  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
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    Rockman60 said:
    Hi

    I have Amazon Music included within my Amazon Prime and I have a number of playlisted saved. I do not pay for unlimited music. Recently I see that shuffle is set permanently which I would like to remove. I want the songs to play as per the order in the playlist not randomly by shuffle, I have looked in setting but there does not appear to be an option to do this. 

    Can anyone offer any advise?
    Thanks
    Possible solution suggested is

    1) Close Amazon Music App if it is open.
    2) Click the Start menu button.
    3) Type in the following without the quote marks: "%userprofile%\AppData\Local\Amazon Music"
    4) Delete the folder called "Data."
    5) Launch Amazon Music App.
    You will need to sign in again.
  • KxMx
    KxMx Posts: 10,986 Forumite
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    edited 26 December 2022 at 10:43PM
    Unfortunately the above will not work as the feature OP complains about is how the Amazon Music app is now designed to operate. The playback on fixed mandatory shuffle is here to stay. 
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 26 December 2022 at 11:20PM
    KxMx said:
    Unfortunately the above will not work as the feature OP complains about is how the Amazon Music app is now designed to operate. The playback on fixed mandatory shuffle is here to stay. 
    Nothing lost in trying but I presume you have as you are so sure. Yes./ No ?
  • KxMx
    KxMx Posts: 10,986 Forumite
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    https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=TeTCNfA7agcc76BkU8

    Since the update, shuffle mode is the default mode and cannot be turned off as it used to be. 
  • it's designed to get people to subscribe to Amazon Music Unlimited at £9.95pm (or thereabouts), where you can play the tracks in the order you want. Terrible decision by Amazon IMO. If I'm having to pay extra may as well go with Spotify as I prefer their app and user experience.
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
     Feasible for users who are running the desktop Amazon Music app. Downgrade to a previous version

     To get an older version of Amazon Music Windows, click HERE.
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