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Misdelivered items / possible theft - should I keep out, or ...?
in Consumer rights
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As I said in a previous post, returning items left by a courier isn't simple. The latest package I received (it is for me) only had the name of the courier company and the name of the vendor on it. No addresses. In the position of the current occupant of the OP's previous home, why should I have to go searching for address and/or phone numbers to return an item I hadn't ordered? The OP has had months to sort things out.
Regarding the package, I agree it's best to leave the seller to it.
Regarding post, I should clarify the new owner is claiming we never set up a redirect. This is simply not true. We did the very best we could with a 12 month redirect. Everything that got redirected in that time got updated. Unfortunately some things slip through, eg stuff addressed to "the parent or guardian of ... "... My frustration comes from the fact she claims to have binned a steady amount of mail from day 1, leaving us oblivious to the fact there was a problem. When we moved I went to great lengths to help her with a number of issues when moving in, and did my best to be helpful. She had my mobile and email. Had she said something early, we could have solved things early.... but when you don't know something is wrong, you can't fix it!
We've now collected 4 bits of post, which would have arrived over the last 3 weeks approx (she was away for a couple of weeks), so it seems the problem is nowhere near the scale she suggests. Anyway, we'll fix what we can during this month of her putting stuff out, but beyond that, I've no idea what'll still be going there still, so.....
I would say that receiving 4 pieces of post over 3 weeks, 18 months after you moved, is still quite a significant amount. I can fully understand the new owner's frustration if she is being told it is her responsibility to get this mail to you.
And as above, mail still regularly arriving after 18 months suggests to me that you’re not doing that well at advising correspondents of your new address. Why do you have “no idea” who might write to you?
True. But if the new occupant is still (after 18 months!) receiving post at the rate of 4 items over 3 weeks I can fully understand why they are putting them straight in the bin.
They probably think if the OP can't be bothered to sort their address out then neither can they.RensterGB said: Apologies if that's just meant to be illustrative of the problem, but it seems a strange example to give. Who would be writing to your child or ward who didn't know that they had moved 18 months ago?