Ebay Packlink Problem

GDB2222

I sold an item and bought carriage using eBay’s own delivery system, Packlink.  This was on 20 Dec. At the time, the system said the package would be picked up on 21 Dec, but it has not been picked up yet. The system is now estimating delivery on 29 Dec. 

I have told my buyer, who said he needs it middle of next week, ie before 29 Dec. 

Is there anything I can or should do about this?

soolin

You will have to tell buyer it will definitely not reach him in time due to RM strikes. Suggest that you cancel sale, cancel the postage and re list after Christmas. 

The 20th was well after RMs last posting date and realistically had very little chance of getting there. 

GDB2222

It’s supposed to be Evri picking it up.

Anyway, I told the buyer, who seems to prefer to wait, rather than cancel.  I expect that is because the item is a bit of a bargain.  

We are having a clear out of all the stuff I have been hoarding in case it comes in handy, but hasn’t. 

soolin

GDB2222 said:

It’s supposed to be Evri picking it up.

Anyway, I told the buyer, who seems to prefer to wait, rather than cancel.  I expect that is because the item is a bit of a bargain.  

We are having a clear out of all the stuff I have been hoarding in case it comes in handy, but hasn’t. 

Sorry I just assumed (bad mistake) it was the RM collection scheme via packlink. Evri have been mainly Ok in my area, but I do drop things off and only use it for Vinted not eBay. Is there a possibility you could reschedule it as a drop off instead? The problem with waiting is that you are setting g yourself up potentially for a late strike and also the chance for the buyer to open an INR without giving you the chance to get it there. Worst case scenario is that you send it successfully say next Tuesday (is Evri taking parcels next Tuesday? ) and buyer can open a claim based not on that collection date but on the day after the last estimated date that eBay say it will be delivered- which could be sooner. I’d check your dates carefully.

As for ‘useful’ things, I fully understand 😀 my private accounts have been selling for the best part of a year tons of items from storage , some that has been in storage from my deceased family members, for years. All kept in case they became useful. Kitchenalia, personal effects like jewellery , books, ornaments small pieces of furniture etc. 

 Most items were never going to be useful though  including several old square TVs and PC monitors that nearly broke my car springs on the way to the dump. I still have one in the back garden that I can’t actually lift to get into the car. 

GrubbyGirl_2

Can you just take it to an Evri shop?

GDB2222

GrubbyGirl_2 said:

Can you just take it to an Evri shop?

I certainly can do, but that means cancelling the current pickup, and doing a new 'postage label'. Is it guaranteed that Evri will pick up any sooner from the shop?