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Item Damaged sold On Ebay GSP
Sobeboy15
Posts: 38 Forumite
So I sold an item which was delivered yesterday damaged. It was sold on Ebay GSP to Italy and the buyer has sent pics of the damage. He has raised a return request with Ebay and I don't know what the best course of action is. It definitely was well packaged when I sent it to the GSP Shipping Centre. I have options of either refunding him or waiting a week to escalate it. I was under the impression then when you sent items to the GSP shipping centre they inspect the items and repackage it and I was covered by their insurance. What should I do? Many Thanks
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Comments
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Phone eBay, they do protect sellers against damage claims so pull up the relevant bits on the GSP t and c’s and ask them to deal with it.
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