Winter Warm Home Discount for E Customer

Spoonie_Turtle

nachtvlinders said:

Spoonie: Thanks for checking out the small print for me. I'm not really close to this friend as it's someone I know who's friends with them, but I'll check to find out who their previous supplier was. 

They live in a very basic house that is behind some takeaways in a very rough part of the city, and I've checked there is no EPC listed on the gov. site; their address is number 1a, but on the site there is a 1b with a EPC rating E, and can only imagine they would have a similar rating. They've been in the tenancy for 12 years. Would the landlord be legally obliged to supply an up to date EPC?

I don't know the answer to that.  But as I said, the property calculation for the WHD goes on age, type and size (I only mentioned EPC because that info is on there). 

If it's a flat or maisonette, even an old one, it would have to be rather large to potentially count as high energy cost.  The kind of housing you describe, if I've understood correctly, would unlikely be large enough to count unfortunately.

nachtvlinders

Spoonie, 

I can't estimate the type of property it is as a house built behind some shops and there's two or three flats/houses are joined together and the friend's is adjacent to a "normal" built house on the corner of the road. I'm no building surveyor but hopefully, I explained it well enough for you to get the gist. 

It doesn't help that the tenant has taken off all the doors in the house so that he could have his furniture brought in over the years, but didn't bother putting the doors back on. When I've explained about their heat escaping, he didn't seem to appreciate what I was saying. He did agree to put the doors back on, but that remains to be seen. I've also advised them to Heat the Human, Not the Home but they don't seem to get it, despite some of the family wearing T-shirts and shorts!!!??? but the friend says they're paying £30 every two days on their PAYG meter (gas). 

Spoonie_Turtle

nachtvlinders said:

Spoonie, 

I can't estimate the type of property it is as a house built behind some shops and there's two or three flats/houses are joined together and the friend's is adjacent to a "normal" built house on the corner of the road. I'm no building surveyor but hopefully, I explained it well enough for you to get the gist. 

It doesn't help that the tenant has taken off all the doors in the house so that he could have his furniture brought in over the years, but didn't bother putting the doors back on. When I've explained about their heat escaping, he didn't seem to appreciate what I was saying. He did agree to put the doors back on, but that remains to be seen. I've also advised them to Heat the Human, Not the Home but they don't seem to get it, despite some of the family wearing T-shirts and shorts!!!??? but the friend says they're paying £30 every two days on their PAYG meter (gas). 

Oh dear, it rather sounds as though their energy problems go much further than the WHD!  Alas there is only so much any of us can do to try to help others, beyond a certain point they have to try to help themselves   it's good of you to try, anyway.

macman

£15 per day in the recent cold weather is no so excessive, given what you've described. An EPC lasts ten years and would have been a statutory requirement at the start of the tenancy. It does not have to be renewed unless the tenancy ends and the property is re-let. It will then need to be rated E or higher. From 2025, rising to C.