Any chance of being excused from high electricity bill?

Leon_W

I'm with macman. There is no way an immersion heater is going to consume 63kwh per day unless you've left a hot tap open and it's draining down the sink constantly.

I'd turn it off for 24 hrs, taking meter reading before and after, just to try and make some sense of it.

Gerry1

Are you sure you're reading the meter correctly?  Some are a nightmare to read accurately because the decimal point is just one pixel which can be easily missed under difficult viewing conditions.

[Deleted User]

macman said:

They won't let you switch with a debt over £500. Repayment over 12m is a reasonable offer.

Technically, a debit balance only becomes a debt if it has been declared as such by the supplier and 28 days have elapsed. I thought that the £500 related to pre-payment meters as the maximum amount transferable between suppliers.

Mstty

By chance is this an electric boiler, just checking as 750kwh a month as others have said would not be the immersion on full time. Expensive yes but there are other issues in your property if you are drawing that much power.

macman

Mstty said:

By chance is this an electric boiler, just checking as 750kwh a month as others have said would not be the immersion on full time. Expensive yes but there are other issues in your property if you are drawing that much power.

No, he said 'the gas bill is low'. It's a £750 leccy bill in 34 days, not 750kWh. So around 2,250kWh.
Who would fit an electric boiler in a property with mains gas? 

macman

[Deleted User] said:

macman said:

They won't let you switch with a debt over £500. Repayment over 12m is a reasonable offer.

Technically, a debit balance only becomes a debt if it has been declared as such by the supplier and 28 days have elapsed. I thought that the £500 related to pre-payment meters as the maximum amount transferable between suppliers.

Fair point, I should have said 'arrears', not 'debt'

Rodders53

macman said:

I don't see how a bill for £750 could possibly accrue from a 6kW immersion in 34 days? That's about £22 per day, or 63kWh. So it would need to be on for 10 hours a day. Unless you are continually drawing off large amounts of hot water, 2 or 3 hours a day power should be sufficient to heat the whole tank. Once up to temp, the 'stat will switch off the immersion, and a properly lagged tank will stay warm for hours.

Wet CH Air Sourced Heat Pumps have such immersion heaters to assist in cold weather conditions. Make and model of this 'boiler' would confirm?  
There is a mention of a gas bill however?  Another explanation would be a 'thermal store' arrangement heated by gas which supplies both HW and CH and has backup 2x3kW immersions?  

We are of course all guessing.

Probably wiser to stay with Octopus and set up a repayment plan than move supplier?

macman

The OP can't possibly know that the £750 bill is all accounted for by the unnoticed immersion.  So I suspect that the immersion usage is a large contribution to an overall monthly bill, but not the totality of it. Since it's a new property, the OP would have no point of reference as to what a 'normal monthly bill might be.
Could be that there is also some electric underfloor heating switched on that they are also unaware of?

Mstty

macman said:

Mstty said:

By chance is this an electric boiler, just checking as 750kwh a month as others have said would not be the immersion on full time. Expensive yes but there are other issues in your property if you are drawing that much power.

No, he said 'the gas bill is low'. It's a £750 leccy bill in 34 days, not 750kWh. So around 2,250kWh.
Who would fit an electric boiler in a property with mains gas? 

Thanks always good to check.

Maybe some lamps and some horticulture then

still waiting for your proof in the number of section 21's that are invalidated at court btw on another thread😂