Prepayment gas meter credit

Tumtitums

Hello I have about £200 credit in the gas meter from Scottish/British  gas its a prepayment gas meter but i will be moving in Jan 2023 to a new home with a gas meter in it. Can someone explain how i would transfer the credit in the gas meter to the new home . Its a lot of money i don't want to loose. For safety reasons the gas in my current  home is switched off so i wont be able to use the credit in the prepayment meter before i move home

Jyana

Not sure if Scottish Gas have the exact same set up, but assume it's similar to BG's one where you can fill in a form through their hub and they'll send you a cheque for the credit owed. Here's a link to how they do it at BG if it helps https://www.britishgas.co.uk/help-and-support/pay-as-you-go/moving-from-a-place-with-a-pay-as-you-go-meter

Tumtitums

Jyana said:

Not sure if Scottish Gas have the exact same set up, but assume it's similar to BG's one where you can fill in a form through their hub and they'll send you a cheque for the credit owed. Here's a link to how they do it at BG if it helps https://www.britishgas.co.uk/help-and-support/pay-as-you-go/moving-from-a-place-with-a-pay-as-you-go-meter

Thank you i need to call British gas to check but its hard to get through to them

macman

You can' 'transfer the credit' or transfer the account. You need to get it refunded from BG when you close your account.
You will be in a deemed contract with the existing supplier at the new home and need to register for a new account with them and supply reads on day one.