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Barclays Statement issue

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GTR_King
GTR_King Posts: 1,979 Forumite
Tenth Anniversary 1,000 Posts Name Dropper
edited 18 December 2022 at 1:53PM in Budgeting & bank accounts
So today I was using the Barclays app (IOS) & decided to see how far my statements go back etc, When I checked my statements 2015/2017 it showed the balances in $ instead of £ even on the desktop version was the same, never had this issue before

Update: I spoke to the bank who think it might be a software/tech issue & will get issue raised, but advised me to order the statements 2015-2017 (29th sept) paper copies to see if show balances in $, if they do Will go branch to see if they can help, 

anyone else have this issue?


Comments

  • Just had a look at mine. 2017 is in $, 2018 onwards is in £.
    I came into this world with nothing and I've got most of it left.
  • GTR_King
    GTR_King Posts: 1,979 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Ooh I see dunno why lol, 

    ordered paper statements with affected dates let’s see if they are in £
  • To be clear here, you are just talking about the currency symbol "printed" on the statements being a "$" , not that the amounts are actually denominated in USD?
  • GTR_King
    GTR_King Posts: 1,979 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Update:
    the digital PDF statements seems to be now back in £ app & online website 

    but Barclays did sent me copy paper statements of the the affected dates to just be sure (didn’t need or asked for them lol) 
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