We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Refusing to refund - consumer rights options?
Comments
-
Update, just to finish this thread: It took quite a bit of back-and-forth of emails, but armed with the information I gleaned from the helpful people in this thread I have managed to get a full refund from them. I had to pay the postage back and they only did it 'as a gesture of goodwill', but a refund is a refund. Thanks for all your help.8
-
That’s good to hear. The lovely folk on MSE have helped so many people, they are worth their weight in gold.LarryR said:Update, just to finish this thread: It took quite a bit of back-and-forth of emails, but armed with the information I gleaned from the helpful people in this thread I have managed to get a full refund from them. I had to pay the postage back and they only did it 'as a gesture of goodwill', but a refund is a refund. Thanks for all your help.
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards