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Loan appeared on ClearScore

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Hi All, 

A new address and a new loan with Sainsbury's bank, £25k, so not insignificant has appeared on my ClearScore report.

How would I go about investigating this?  It's obviously not mine.

Thanks
4 Kwp System, South Facing, 35 Degree Pitch, 16 x 250W Solarworld Panels, SMA Sunnyboy 3600 Inverter, Installed 02/09/14 in Sunny South Bedford - £5600
Growatt AC Coupled SPA3000tl and 6.5kWh battery Installed Apr 2022

Comments

  • You'll need to take any complaints up with the lender (ie. Sainsbury). ClearScore will just be reporting what they've been told and won't be able to do much. Hopefully it's just a reporting error (ie. someone else's loan in a similar name), but it's possible that it could be an actual loan taken out in your name. In which case you need to report it as fraud and go through the process to get it removed.
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