Looking for a Credit Card that doesn't need an app!

01NSkinner

I want a new credit card and I don't seem to fit into the boxes on the help pages. I'm not bothered about 0% or rewards or travel.

What I am bothered about is a credit card that doesn't require a smart phone app. Ideally one that sends paper statements but I can cope with logging on to a website and seeing a statement there.

I also want a card company that will (2 way) communicate either via email, or through messages online. Not one that makes you phone them for ages to sort something out.

Thanks for any help.

MikeJXE

I use Halifax clarity card,  there is an app but I don't use it I log in online, there is also secure messages so I can contact them or them me. You can choose paper statements too

blue.peter

If you have a Nationwide current account, mortgage or savings account, their Member Credit Card (Visa) fits the bill.

macy08

Avoid Virgin Money as that is wholly app only

Brie

The ones I have all seem to tick the boxes you have
Barclaycard
M&S
MBNA (2 versions)
Santander

Because of how I use the various cards I get paper statements from some and just go online for the others.  I don't have a phone app despite the constant banging on by some banks to get them.  I don't want my CCs available on my phone and would never do my online banking on the phone either.  They say it's perfectly safe but a phone is easy to lose and a pc at home is less so.  

Haven't needed to talk/query MBNA for a few years but their messaging service is gone as is Barclays and M&S.  Don't think Santander ever had one.  But all have chat online options which mostly work.  Until yesterday when the chat for Santander pointed me in the wrong direction on how to resolve a transaction dispute and I needed to ring in. Took 4 calls and forever but that was due to my registered phone with them - my mobile - kept cutting out / dropping the signal so I had to start from scratch.  In the end I used the land line and the chap sorted everything out quickly and painlessly after ensuring he had a number to call me back if the connection was lost again (it wasn't).

glennevis

Coop works for me.

01NSkinner

Thanks for on topic replies. Halifax, Nationwide, Barclaycard, M&S, MBNA, Santander and Coop Credit Cards. That's a good list of cards that don't demand you use an app. Any suggestions from that list for the best company, ideally paper free statements, ideally who make contact as easy as possible.

I don't know about CC apps and digital wallets and biometric security: I'm not sure that's as helpful about the purpose of this thread. Maybe a new thread needs starting about those?

Any on-topic suggestions or recommendations would be appreciated.

fatbelly

glennevis said:

Coop works for me.

Me too - I've had to use their customer service a few times and usually get a helpful Manc.

Paper statement every month - balance paid automatically by d/d

The card itself has never given a problem but the second cardholder keeps losing hers

blue.peter

01NSkinner said:

Thanks for on topic replies. Halifax, Nationwide, Barclaycard, M&S, MBNA, Santander and Coop Credit Cards. That's a good list of cards that don't demand you use an app. Any suggestions from that list for the best company, ideally paper free statements, ideally who make contact as easy as possible.

I've been with Nationwide for nearly three years, and am very happy with them. (I also have a Co-op current account. Whilst my experience of them is nowhere near as bad as some people's, I'd still rate Nationwide ahead of them for service.)

I've only ever had paperless statements from Nationwide - there's a folder of PDF statements on my computer. Statement design is good, too. (Of course, that last point is wholly subjective. YMMV.)

I've only needed to phone them once in that period, and didn't have any problems. FWIW, the lady I spoke to knew what she was doing, too.