Returning an unwanted ebay item using my own label?

I wish to return a small value item and want to use my own postage label.According to the Returns Help Page I can use my own tracker.However,the only option on the Return page under 'Select a Courier' is Royal Mail or Parcelforce(all three options cost more than the item value).There is no option to use 'Other'......

Has anyone else encountered this issue?


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  • soolin
    soolin Posts: 72,188 Ambassador
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    Once you have a change of mind return open then it’s up to you to return the item, yes you can use your own courier but it will need online proof of delivery in case seller claims it doesn’t arrive.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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