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Paypal charges for an inactive account???
Brie
Posts: 16,663 Ambassador
Hey - are the emails I get from Paypal legit? They say that I will be charged for having an inactive account.
Obviously I would never click on the link in an email I wasn't sure about so I went online to Paypal directly. When I got on there I saw that there was a small credit on my account. I have no idea why. I can't even remember when I last used Paypal. Likely it's been a few years.
I might have said that I have never used it but why then would there be an account and links to 2 payment sources that are definitely mine??
Obviously I would never click on the link in an email I wasn't sure about so I went online to Paypal directly. When I got on there I saw that there was a small credit on my account. I have no idea why. I can't even remember when I last used Paypal. Likely it's been a few years.
I might have said that I have never used it but why then would there be an account and links to 2 payment sources that are definitely mine??
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PayPal introduced an inactivity charge a year or two back, so it's quite likely they are legitimate emails. All you need to do really is log into the account every 12 months and this should prevent you being charged the fee. Alternatively you could close your account.
https://www.paypal.com/uk/smarthelp/article/what-is-the-inactivity-fee-faq4427
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Thanks - how likely would they be able to tell me where the small credit came from? It appears that activity is only kept for 3 months and it's much longer ago than that when I was last on.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board: https://lemonfool.co.uk/financecalculators/soa.php
Check your state pension on: Check your State Pension forecast - GOV.UK
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
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Activity is kept much longer than 3 months. The default view is 90 days but click on that and choose another range.Brie said:Thanks - how likely would they be able to tell me where the small credit came from? It appears that activity is only kept for 3 months and it's much longer ago than that when I was last on.0 -
I've just read that link you sent - does it mean that they email you and say they'll charge an inactivity fee, but give you a notice period in which you can log in or use it, to prevent the fee from being charged please? Thank youPRAISETHESUN said:PayPal introduced an inactivity charge a year or two back, so it's quite likely they are legitimate emails. All you need to do really is log into the account every 12 months and this should prevent you being charged the fee. Alternatively you could close your account.
https://www.paypal.com/uk/smarthelp/article/what-is-the-inactivity-fee-faq4427If you want me to definitely see your reply, please tag me @forumuser7 Thank you.
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