Paypal charges for an inactive account???

Brie

Hey - are the emails I get from Paypal legit?  They say that I will be charged for having an inactive account. 

Obviously I would never click on the link in an email I wasn't sure about so I went online to Paypal directly.  When I got on there I saw that there was a small credit on my account.  I have no idea why.  I can't even remember when I last used Paypal.  Likely it's been a few years. 

I might have said that I have never used it but why then would there be an account and links to 2 payment sources that are definitely mine??

PRAISETHESUN

PayPal introduced an inactivity charge a year or two back, so it's quite likely they are legitimate emails. All you need to do really is log into the account every 12 months and this should prevent you being charged the fee. Alternatively you could close your account.

https://www.paypal.com/uk/smarthelp/article/what-is-the-inactivity-fee-faq4427

Brie

Thanks - how likely would they be able to tell me where the small credit came from?  It appears that activity is only kept for 3 months and it's much longer ago than that when I was last on.

Zanderman

Brie said:

Thanks - how likely would they be able to tell me where the small credit came from?  It appears that activity is only kept for 3 months and it's much longer ago than that when I was last on.

Activity is kept much longer than 3 months. The default view is 90 days but click on that and choose another range. 

ForumUser7

PRAISETHESUN said:

PayPal introduced an inactivity charge a year or two back, so it's quite likely they are legitimate emails. All you need to do really is log into the account every 12 months and this should prevent you being charged the fee. Alternatively you could close your account.

https://www.paypal.com/uk/smarthelp/article/what-is-the-inactivity-fee-faq4427

I've just read that link you sent - does it mean that they email you and say they'll charge an inactivity fee, but give you a notice period in which you can log in or use it, to prevent the fee from being charged please? Thank you