We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Kroo current account 2% AER on up to £85,000

13»

Comments

  • Band7
    Band7 Posts: 2,285 Forumite
    1,000 Posts Name Dropper
    Kroo's t&cs relate to a charge "other banks" might make, not what "an ATM" makes. They are different, as we all know.
    By definition, EVERY machine where a kroo debit card is used is "another bank's" machine as they don't operate any.

    We're going round in circles here, so this is the last comment I'll make on it, as the account is of zero interest to me anyway. If anyone finds the account of use having read the t%cs and its limitations, go for it.
    It's hardly a limitation that you might get charged for ATM use. Unless you consider all banks to have this limitation since you might get charged for ATM use regardless of which bank issued your card.
  • happybagger
    happybagger Posts: 1,343 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    You've dragged me back in when I shouldn't
    Being app-only is a severe limitation
  • AmityNeon
    AmityNeon Posts: 1,085 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    edited 10 December 2022 at 8:29PM

    The 2% AER interest is obviously just a stab at Monzo and Starling, aimed at customers who like snappy app interfaces, payments with friends, bill splitting etc.

    Band7 said:

    That's just a catch-all CYA that all banks have because none of them can control what ATM you are using, or whether you choose to use an ATM that charges a fee.

    I wasn't aware that any bank charged any other bank's customers a fee for debit card cash withdrawals at an ATM

    The UK is excellent that way. In countries like the US though, banks charge 'non-network' fees for ATM withdrawals, and wire transfers are littered with expensive fees (e.g. $15 for incoming domestic, $30 for outgoing domestic); cheques have persisted as much as they have over there because of their comparative cost to customers (nothing).

    Kroo's fee information document is explicit:

    • Cash withdrawal in pounds in the UK: £0
    • Cash withdrawal in foreign currency outside the UK:
      • Up to £200 in any calendar month: £0
      • We charge 3% on any withdrawals over this limit
    They have no control over the fees imposed by ATM operators (including foreign banks).

  • Band7
    Band7 Posts: 2,285 Forumite
    1,000 Posts Name Dropper
    edited 6 December 2022 at 6:38PM
    You've dragged me back in when I shouldn't
    Being app-only is a severe limitation
    This might be the case for some people, and that's fine, as they have plenty of alternatives.

    I actually much prefer app-based banking and only use online banking if I absolutely have to (and run when it's Branch or Telephone only). The argument that you can't access your bank account if your phone gets lost or stolen doesn't faze me since I have a tablet as a backup. 

    Still, Kroo doesn't offer me anything over and beyond what I already get at other banks, so unless they come up with some further USPs, I won't be using them.


Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.5K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.5K Spending & Discounts
  • 247.4K Work, Benefits & Business
  • 604.2K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.