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Eon Next Change Date of Direct Debit

mkcj
mkcj Posts: 92 Forumite
Part of the Furniture 10 Posts Combo Breaker
I was paying a fixed direct debit which was taken on 15th of the month, my monthly readings being recorded on the 10th. I have smart meters.

I have noticed my direct debit date now says 1st which is too early and would I presume result in a estimated bill

Is there anywhere on the website I can change the date back to the 15th?

Thanks for any help.

Comments

  • Alter_ego
    Alter_ego Posts: 3,842 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I think there is if you have an online account
    I am not a cat (But my friend is)
  • mkcj
    mkcj Posts: 92 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Thank you. I do have an online account, but I cannot find it anywhere.
  • molerat
    molerat Posts: 36,164 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 5 December 2022 at 12:02AM
    Under My bills > Manage my payments > Change date

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

  • mkcj
    mkcj Posts: 92 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 5 December 2022 at 8:17AM
    Problem now solved.

     
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