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Eon Next Change Date of Direct Debit

mkcj

mkcj Posts: 92 Forumite

Part of the Furniture

10 Posts

Combo Breaker

4 December 2022 at 9:43PM in Energy

I was paying a fixed direct debit which was taken on 15th of the month, my monthly readings being recorded on the 10th. I have smart meters.

I have noticed my direct debit date now says 1st which is too early and would I presume result in a estimated bill

Is there anywhere on the website I can change the date back to the 15th?

Thanks for any help.

0

Comments

Alter_ego Posts: 3,842 Forumite

4 December 2022 at 9:51PM

I think there is if you have an online account

I am not a cat (But my friend is)
1
mkcj Posts: 92 Forumite

4 December 2022 at 10:06PM

Thank you. I do have an online account, but I cannot find it anywhere.

0
molerat Posts: 35,126 Forumite

4 December 2022 at 11:01PM edited 4 December 2022 at 11:02PM

Under My bills > Manage my payments > Change date

2
mkcj Posts: 92 Forumite

5 December 2022 at 7:14AM edited 5 December 2022 at 7:17AM

Problem now solved.

1

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