Cancel unpaid item

the_lunatic_is_in_my_head

Buyer won an auction on Sunday night, looking at the options on the cancel order flow it's just the usual OOS, address issue, buyer asked.

Is there a specific way to cancel unpaid items please?

soolin

the_lunatic_is_in_my_head said:

Buyer won an auction on Sunday night, looking at the options on the cancel order flow it's just the usual OOS, address issue, buyer asked.

Is there a specific way to cancel unpaid items please?

You have to wait until the 4th day clicks over, so if they , for instance, bought at 8pm sunday you can open and close the NPB tonight at 8.01 pm.

Once that 4 days has clicked over you will see the option to cancel due to buyer not having paid. That option gives the buyer a strike, and you get your FVFs back, also buyer cannot leave feedback.

the_lunatic_is_in_my_head

Thank you @soolin  

Don't run auctions very often but had a few things I wasn't sure on the price of, 2 sold for a disappointing price and of course were paid for straight away, the 1 that went for a decent amount was a zero feedback bidder from whom I haven't heard a peep....