First Direct Switching issue

eastcorkram

Right,

I've opened an FD current account. I have the card, pin, etc. I've logged in via the app, and also made a test transfer from another account, into the new FD account.

Nowhere in the all the paperwork I received, or within the app, does it mention switching. So looked on the website, and can see nothing there either. 

Has the £175 switch incentive been withdrawn??

flaneurs_lobster

On this page 

https://www.firstdirect.com/banking/current-account/#switch

eastcorkram

flaneurs_lobster said:

On this page 

https://www.firstdirect.com/banking/current-account/#switch

Thanks!
I've now set the switch in motion, I think, through the chat in the app.
Start date 31/01, so will see what happens. I'm determined to try and achieve a successful switch at least once before I die !