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Fixed Charge Notice from Napier Parking

Good Morning all,

First of all, I have read the Newbies section, this instance it is for a Fixed Charge Notice. They have photographic evidence of the entry and exit of my parking and the times I did so. I paid for a ticket but was 20 mins over as I was attending counselling. The issue I have is that they claimed to have consulted with the DVLA and sent this notice to the address, BUT the address they sent the FCN was at my previous address in which I haven't lived at for 3 years. My current address is different and is stated on my drivers licence. 

My letter has finally got to me but it is now past the 14 days grace to pay the £60 fine, now I'm facing £100 fine. I have appealed the fine to Napier explaining the error that they have made. I have not had a response yet, but from reading others experience with this company, I am not expecting much help. I'm prepared to pay the £60 fine, but not prepared to pay the £100 due to the letter getting to me late, due to wrong address

What direction should I take next?



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Comments

  • Le_Kirk
    Le_Kirk Posts: 24,289 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 30 November 2022 at 11:10AM
    Nothing to do with driving licence; it is your V5C you need to update, it's therefore your error. That doesn't mean you have to pay.  Did you advise Napier of your correct address for service.  Do this now with a data rectification notice to the DPO of Napier or you might find a claim form (and judgment in default) going to your old address. 
  • Foo82
    Foo82 Posts: 10 Forumite
    10 Posts Name Dropper
    ahh bummer.....i best check that
  • KeithP
    KeithP Posts: 41,288 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hello and welcome.

    The address on your driving licence is irrelevant.

    I guess the address on your vehicle's Registration Document (V5c) is out of date.
  • Half_way
    Half_way Posts: 7,432 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I was attending counselling.


    Where was this?

    was it an NHS site?

     have you complained to the site owner?

    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • Foo82
    Foo82 Posts: 10 Forumite
    10 Posts Name Dropper
    Ipswich wolsey car park
    Not a NHS site
    I have contacted Napier. 
    Even at the old address, it only arrived today, and because of postal strikes im past the 14 days grace
  • Le_Kirk
    Le_Kirk Posts: 24,289 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Send the Data Rectification notice to dpo@napierparking.co.uk TODAY 
  • Foo82
    Foo82 Posts: 10 Forumite
    10 Posts Name Dropper
    all sent with my new address

  • Coupon-mad
    Coupon-mad Posts: 149,692 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    And no paying this.  A 'Fixed Charge' is just Napier's phrase for a Parking Charge.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Foo82
    Foo82 Posts: 10 Forumite
    10 Posts Name Dropper
    Thanks for reply Coupon Mad. Just to clarify are you saying do not pay this?

  • Coupon-mad
    Coupon-mad Posts: 149,692 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 30 November 2022 at 12:23PM
    How can I clarify "And no paying this"?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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