Employment agency not paying for last week of work & withholding holiday pay

MeInTheNorth

Hi,
An agency I was working for emailed me out of the blue, saying they're "changing direction" and told to find another agency. 
I did this, but they didn't pay me for my final week, (10-16 October) even after they asked for my hours. They don't respond to emails or telephone calls.
They also owe me holiday pay too.

Is it worth my while to take them to a small claims court? I have read up on this and there are pitfalls to this action unfortunately, especially with costs.
Amount owed is £380 in a week's pay plus 4 days holiday entitlement
I have little evidence of the amount of holiday pay owed. 
Any advice would be welcome.

DE_612183

There is an employment agency standards body - you could complain to them - do you know if the agency is a member of any industry bodies?

MeInTheNorth

I Don't know, is there any way to find out? 

SiliconChip

MeInTheNorth said:

Is it worth my while to take them to a small claims court? I have read up on this and there are pitfalls to this action unfortunately, especially with costs.

What pitfalls and costs do you think there might be? Often even the threat of SCC in a Letter Before Action is enough to get payment made, but for £400+ it's worth going ahead with the claim if they don't pay up. It's very unlikely that any costs would be awarded against you even if you did lose, and you add the court costs to the claim so you get that back if you win. I can't really see why you wouldn't want to do it.