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confused over energy scheme support

AlaskaG
AlaskaG Posts: 1 Newbie
in Energy
Hi,
I am a reasonably intelligent person, but when I look at my fuel bill from Scottish Power it looks as though I have used my own money to credit back to my bank account
I have been unable to attach a snippet of my bill, so this is a summery:

Starting Balance: £584.29

Electricity: £ -111.27
Gas: -£57.92
VAT: -£8.46

credits & debits
Energy Bills Support Scheme £66
Refund of Energy bills support scheme-£66

Closing Balance:£340.64

can anyone please explain it to me
Thank you



Comments

  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    Welcome to the forum.

    We would really need to see the maths on the bill to know what's going on.

    Do you agree with the subtotals of electricity and gas based on usage data, and do the same subtotals appear in both the detailed calculations section and the overall summary?
  • EssexHebridean
    EssexHebridean Posts: 25,645 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Have SP refunded the amount back into your bank (the £66?) - by the looks of it this is meant to happen around 5 days after your DD date. 
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  • Jyana
    Jyana Posts: 791 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    Did you paid £177.65 or £243.65 towards this bill? 
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    Jyana said:
    Did you paid £177.65 or £243.65 towards this bill? 
    Based on the OP's figures, they paid £0 towards this bill.
  • Ant555
    Ant555 Posts: 1,611 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 29 November 2022 at 1:58PM
    Im not sure of the dates of your transactions but with my British Gas account the figures dont appear to stack up for the handful of days between my dd being taken and the £66 hitting my bank account - then its all OK.

    ie - my DD was taken 2 days ago - yesterday my British Gas account showed that an additional £66 payment was added,  today it shows that £66 has been deducted from my BG energy account (seemingly the £66 is now missing somewhere - but I know that the £66 will appear in my bank account in a day or two and then everything adds up.

    Sounds like this may be similar with you?
  • Robin9
    Robin9 Posts: 13,040 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'm with EDF and the bank credit takes 4/5 working days - perhaps the same with you ?
    Never pay on an estimated bill. Always read and understand your bill
  • PennyForThem_2
    PennyForThem_2 Posts: 1,036 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I am with Octopus and I am on a fix and a low user.  The energy handout of £66 equates exactly to my DD.  So Octopus have decided not to debit it.  It is going into my credit (I hope) which is now £260 odd 
  • Apodemus
    Apodemus Posts: 3,410 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    SP are one of the suppliers who are paying the £66 directly to customers bank accounts.
  • R03ERT
    R03ERT Posts: 2 Newbie
    First Anniversary First Post
    This is a con! 

    Opening = £111.80 in debit

    Charges = £132.42

    Payments = £200

    Closing = £112.22 in debit

    I am opening £111.80 in debit and closing £112.22 in debit !!

    They are taking the £67 energy support payment off my account then transferring it to my bank separately, i.e. I am paying the £67 to my bank account, not them!!
  • CSI_Yorkshire
    CSI_Yorkshire Posts: 1,792 Forumite
    1,000 Posts Photogenic Name Dropper
    R03ERT said:
    This is a con! 

    It isn't.  They haven't.  You misunderstood.
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