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MSE News: First Direct doubles interest on regular saver to 7% – how to get the new rate

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  • Dh6
    Dh6 Posts: 190 Forumite
    Fifth Anniversary 100 Posts
    I’m having trouble crediting my newly opened account with credit from my Barclays account. Can anyone help out? Can I do it via the app? Thanks DH
  • ColdIron
    ColdIron Posts: 9,819 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    edited 30 November 2022 at 1:49PM
    If you told us what trouble you are having it could help a lot
  • george4064
    george4064 Posts: 2,928 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Dh6 said:
    I’m having trouble crediting my newly opened account with credit from my Barclays account. Can anyone help out? Can I do it via the app? Thanks DH
    Transfer from your Barclays account to your FD current account and then to the regular saver.
    "If you aren’t willing to own a stock for ten years, don’t even think about owning it for ten minutes” Warren Buffett

    Save £12k in 2025 - #024 £1,450 / £15,000 (9%)
  • Thought I was still only getting the 2.75% it was paying when I opened mine in May so I decided to drop the monthly standing order to £25 last Saturday. I have now returned it back to £300. I tried the online BOT the first time which just said someone will respond. After no joy I called customer services who answered very quickly. Today I had to wait about 6 minutes for the call to be answered. It would be good if you could just do this online. However kudos to FD for altering the rate mid stream as it were.
  • Albermarle
    Albermarle Posts: 27,796 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    stylus360 said:
    Can this be opened now in advance?
    Im pretty sure I had done form of FD account years ago. 
    Or do I need to wait till the 1st and open/add it to whatever account I have/had with them?

    thanks
    The Regular savings account already exists, paying 3.5%. Tomorrow the interest will be doubled on all existing and new accounts. So you can open it today or tomorrow, it makes no difference. It will probably be Monday at the earliest before it is set up anyway.
    You need a current account with them for it to work. Not sure what type you have, maybe if it has been inactive for years it will not work. Also do you know all your security details, they are pretty hot on all that stuff. If you do not remember them, you will probably have to start from scratch.
  • westv
    westv Posts: 6,449 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 30 November 2022 at 5:36PM
    I wonder if HSBC will do similar.

    Edit: Ah, just read up to 5% from Dec.
  • dcs34
    dcs34 Posts: 655 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    Band7 said:
    If only First Direct would allow you to amend your standing order without having to deal with CS.
    You can amend the amount, just not the date.
    Sadly, you cannot.

    After amending and clicking confirm, it states there is an error and to use chat.

    dcs34 said:
    If only First Direct would allow you to amend your standing order without having to deal with CS.
    You can make the 'extra' payment by a transfer in online banking, doesn't have to be a standing order.

    (In my experience - yours may vary)
    Again, sadly you cannot, as the regular saver does not appear as an option for the destination account.


    I did get it amended via Help Chat, once past the Dot bot.
    In my experience paying in using the account number and sort code goes into the regular savings account.
  • SCC2
    SCC2 Posts: 177 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 30 November 2022 at 8:46PM
    I had reduced my payments to £25. Tried to pay in via sort code and account number from FD current account, but didn’t work. Live chat changed the next standing order up to max and scheduled additional payment to make up the shortfall of monthly payments.
  • gt94sss2
    gt94sss2 Posts: 6,069 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    What with HSBC RS going to 5% and First Direct RS to 7%, it's just a pity that M and S Bank pulled out of doing current accounts and linked RS's. Back in the day, and not  too long ago, those 3 were a triumvirate of market-beating RS providers.
    Its also interesting as all 3 parts of HSBC generally used to offer the same Regular Saver rate
  • Dh6
    Dh6 Posts: 190 Forumite
    Fifth Anniversary 100 Posts
    @ cold iron 

    there is no option on my app to credit
    my account. I could send money out ( if I managed to add any credit to it ) but there’s no option to pay money in. 

    The live chat has been worse than useless.

    regards DH
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