Outlook where are my mail going

newzealand

I am beginning to not receive emails coming in that I know have been sent. Some are from existing people and some are from new people. I clear my junk email everyday, and I have not blocked them. Any ideas will I have to change my email address? It is definitely getting worse.

Neil49

If you have already got another email address with someone else (such as Gmail) you could send yourself various test messages, including some with attachments, and see if you receive them. 

newzealand

Thanks for that idea Neil, I tied that from my Gmail both with and without attachment and neither arrived in my outlook email box. I have never emailed myself from the Gmail account so it can't be blocked. Any other ideas?

debitcardmayhem

How are you accessing your outlook account? Also can you mail your gmail account from outlook ?

facade

Who is your email provider?

I use Virgin, and they block spam mail at source, so my computer never pulls it down from the server- my spam folder is only the stuff that got to my computer.

To find the mail that was blocked I have to use the Virgin web mail, and then I have access to the spam and can promote it to normal mail.

J_B

Sorry - on my high horse again

MS Outlook - part of MS Office or 365

MS Outlook - a website where you access your hotmail/live/outlook.com emails

MS Outlook - an app on your phone or tablet for accessing emails

An outlook.com email address that you can access using any email client

Which one?

grumpycrab

newzealand - you have told me your email address is @hotmail.co.uk
Goto www.hotmail.co.uk  and check your email there. You will need your password!

Oh, and then answer J_Bs question.

newzealand

Hi Thanks for all your help I will try to answer your answers. 1 How are you accessing your outlook account? Also can you mail your Gmail account from outlook ? I am going on google and googling "outlook sign in" Then it directs me to Microsoft page and then I sign in. I can send an email with and without attachment from outlook to Gmail with no problem but not the other way. Who is your email provider, Outlook I presume. There is no difference whether I use my Android phone or Laptop.

J_B

newzealand said:

Who is your email provider, Outlook I presume.

Presume?  Just tell us what the bit is after the @ in your address

Many moons ago, I had problems sending to xyz@hotmail.com from my j_b@1&1 account. I pressed send and the message went, but never arrived. If I sent from another address it arrived just fine.

Nobody ever concluded why, but it seemed to rectify itself!

debitcardmayhem

Have look under settings - email

like this

Are any of you email address in Blocked and or are filters ticked ?

chrisw

I would change your email password as well.

I had my email hacked and someone set up an automatic forwarding rule so they received my emails. They then used this to reset various passwords. Fortunately I discovered it quickly when some expected emails never arrived.