Broken Shark

Yazmina

I bought a Shark about three years ago using a discount I found on MSE. It no longer sucks anything up. I've pulled it apart to check for blockages, but could find anything. The battery appears to be okay.

Is there anything else I can look for, or is it normal for Sharks to die so soon? Thanks. 

Bendy_House

The motor still runs as normal?

ChasingtheWelshdream

I love my shark but something broke after a couple of years. I hadn’t registered for the 5 year warranty but they still honoured it and sent me the replacement part free of charge. Try speaking to customer services and see what they say.

Yazmina

Bendy_House said:

The motor still runs as normal?

Yes, it does. 

shiraz99

Yazmina said:

I bought a Shark about three years ago using a discount I found on MSE. It no longer sucks anything up. I've pulled it apart to check for blockages, but could find anything. The battery appears to be okay.

Is there anything else I can look for, or is it normal for Sharks to die so soon? Thanks. 

No it's not normal. It's likely you're Shark vacuum comes with a 5 year warranty so Shark will fix it if there's an issue.

MisterNick

Never had a Shark. Does it have filters, if so have you cleaned / replaced them?

Bendy_House

Yazmina said:

Bendy_House said:

The motor still runs as normal?

Yes, it does. 

Cool. In which case, surely it's a physical blockage somewhere? I'd drop Shark an email, and ask them where the obvious places for these are - and how to undo them.

They might suggest using another Shark to suck it out...

Yazmina

MisterNick said:

Never had a Shark. Does it have filters, if so have you cleaned / replaced them?

I've cleaned the filters out. Not  thought about replacing them. I'll have to ring Shark. Thanks.

Bendy_House

I don't know what the filters are like on the Shark - can you actually leave them out and the Shark still runs? Ie, do they have separate covers you can replace on the Shark, but leave the actual filters out?

If so, give that a bash; remove the filter, replace the filter cover, and fire her up - if the Shark now sucks like a sucky thing, then the removed filters must have been blocked, so get new ones. But if the Shark still sucks at sucking, then it must be a blockage in a pipe.

(I can do that with my Dyson - if suction falls off during 'cuuming, I often just whip out the filters, close the covers, and carry on to finish the job. Man, it don't 'alf suck well without them.)

macman

Are both motors working: suction main motor and the brushroll? All the ones I've seen get blocked between hose and handle at the narrow point.
Have you lost suction on both the floor head and the hose? Just work back up until you find the point where you have suction again.
Spare are pretty hit and miss on these, you often have to buy complete assemblies, which makes it uneconomic to repair them.

Yazmina

Problem seems to be the the floor head. It spits everything out as soon as it's turned off, or when I lift it to change direction while it's still on.