Ryanair poor responses

I've been trying to complain to Ryanair for almost 2 weeks regarding their staffs poor behaviour, which lead us to have to pay €55 each to check in at the airport. Originally they were replying but with the same answer and not responding to my original complaint. They have since stopped replying to me. I found the CEO's email address and contacted them. Again no reply. Anyone have any suggestions how I can take my complaint further?

Many thanks

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