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Help with cost of Living

Hi
seen the post by Maritn re the above that some people who earn inder£50 k can get help 
But filled in the details and say can get help 
but not want to get caught in the trap and then asked for the money back as this happened when I was temping and got letters saying overpaid tax credit paid it back then still got letters when I said I have proof that it has been paid and account details then the letters stopped then the same letters start to come my wife I did same asked for proof as I had paid so why asking for the money again 
we are tight as it is with electric bill mortgage and petrol prices up but my salary not been for me for over 4 years 

My wife has her salary put in her account does that make difference she work 4am to 10 am 5 days week  

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