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HSBC OBS Welcome Pack Error
mebu60
Posts: 1,831 Forumite
Opened the HSBC Online Bonus Saver two weeks ago. Today I receive a welcome pack by email. Stating an interest rate up to £10k of 1.3%. It should be 3.0%!
Still shows 3.0% on my account online.
I have rung them to let them know. The lady confirmed 3.0% and will notify whoever. I said I looked forward to receiving correct documentation in due course.
Still shows 3.0% on my account online.
I have rung them to let them know. The lady confirmed 3.0% and will notify whoever. I said I looked forward to receiving correct documentation in due course.
1
Comments
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I got this too. They seem to be in the same league as Principality at the moment, sending out incorrect information 🙄mebu60 said:Opened the HSBC Online Bonus Saver two weeks ago. Today I receive a welcome pack by email. Stating an interest rate up to £10k of 1.3%. It should be 3.0%!
Still shows 3.0% on my account online.
I have rung them to let them know. The lady confirmed 3.0% and will notify whoever. I said I looked forward to receiving correct documentation in due course.2 -
same here, on the website and on the account they have the correct rate.
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Two of us have both received the interest @ 2.96% on 1 November for the funds saved in October notwithstanding the erroneous email.Don't worry1
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Thanks for posting that. Wasn't overly concerned but as an 'annual' it's reassuring to hear you've had correct monthly interest.Descrabled said:Two of us have both received the interest @ 2.96% on 1 November for the funds saved in October notwithstanding the erroneous email.Don't worry0
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