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Eon Next
tony_coleman
Posts: 8 Forumite
in Energy
Had our meters changed by Eon Next in order for them to become SMART. After fitting them we were then told no signal could be found so the smart gadget device that was meant to show us what we were spending was not left with us. This was in September this year. Since then I have been submitting the monthly readings to them. Each time I put in the GAS figure a message appears saying it seems low. BOTH the meters readings started of from 0000 with them being new. I have since only been receiving my electric charges. No gas charges. I have been in touch with Eon who say they will sort it but still nothing yet. Currently in credit by £1300. Anyone had similar issues. Cheers.
Tony
Tony
0
Comments
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The details of your meter reference numbers should appear somewhere on your Eon account. Check that they have the details correct for the new gas meter and are not still using the old meter number.Barnsley, South Yorkshire
Solar PV 5.25kWp SW facing (14 x 375) installed Mar 22
Lux 3.6kw hybrid inverter and 9.6kw Pylontech batteries
Daikin 8kW ASHP installed Jan 25
Octopus Cosy/Fixed Outgoing0 -
Have you checked that the meter details on your bill are correct ?
Have a look at the meter - note the serial number and the reading (watch out for the decimal point !) - now look at the bill itself and see what the serial is.
Have you actually had a bill since the meter was changed - if so that should show the meter change details.Never pay on an estimated bill. Always read and understand your bill0
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