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Illegal credit search resulted in large drop in credit score

edited 17 November at 11:20AM in Credit file & ratings
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edited 17 November at 11:20AM in Credit file & ratings
Q:
Is there anything I can do to bring my score to where it was prior to illegal credit search or would I have to rebuild? 

Context:
I had a broadband company salesman lied to me that the search his company does will increase my credit score and it wouldn't leave a footprint. I later found this to be completely false. They did a hard search which caused a significant drop in my credit score. I made a complaint to the company who have since removed the search however my score is still low from the initial drop.

Replies

  • MovingForwardsMovingForwards Forumite
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    The credit score is not seen or used by financial institutions as they have their own internal algorithms for assessing applications.

    The scores you and I see go up / down with any change eg moving home, opening / closing an account, having a credit card balance / paying it off etc.
  • FarfetchFarfetch Forumite
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    The score is a gimmick that no-one sees but you
    The search was not illegal and they have removed it so no lenders will see any trace of it
    All lenders use their own scoring system that you will never see

    He who rejects change is the architect of decay. The only human institution which rejects progress is the cemetery.

    -Harold Wilson


  • mcpitmanmcpitman Forumite
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    Q:
    Is there anything I can do to bring my score to where it was prior to illegal credit search or would I have to rebuild? 

    Your credit score is fictitious at best, it matters not one jot to anybody but you. Even lenders don't use it.

    To repair your score, buy a packet of biscuits and have a jolly good cup of tea. After that, don't worry about your score anymore. It's nonsense.

    Context:
    I had a broadband company salesman lied to me that the search his company does will increase my credit score and it wouldn't leave a footprint. I later found this to be completely false. They did a hard search which caused a significant drop in my credit score. I made a complaint to the company who have since removed the search however my score is still low from the initial drop.

    Maybe stop believing "salesman"........
    What I said above.......
    Life isn't about the number of breaths we take, but the moments that take our breath away. Like choking....
  • edited 18 November at 8:40AM
    Ebe_ScroogeEbe_Scrooge Forumite
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    edited 18 November at 8:40AM
    Just to add to what others have said, by way of reassurance ... A single search in isolation will have a miniscule effect on your credit history anyway - it's only when you have multiple searches in a short space of time that it starts to raise concerns for lenders.  The fact that the search has been removed means that your history has not been impacted at all.
    Notice how I refer to "history".  This is what a lender will look at - as has been stated by previous posters, the score is not used, nor even seen, by any lender.
    I may not know much about art, but I know what I like.
  • ExodiExodi Forumite
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    Context:
    I had a broadband company salesman lied to me that the search his company does will increase my credit score and it wouldn't leave a footprint.
    I find it quite incredulous that such a thing would be claimed.

    If this is true and there hasn't been a misunderstanding (what does broadband have to do with someones made up credit score?) then I'd assume this probably isn't a mainstream broadband provider...
    Know what you don't
  • Ebe_ScroogeEbe_Scrooge Forumite
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    Exodi said:
    Context:
    I had a broadband company salesman lied to me that the search his company does will increase my credit score and it wouldn't leave a footprint.
    I find it quite incredulous that such a thing would be claimed.

    If this is true and there hasn't been a misunderstanding (what does broadband have to do with someones made up credit score?) then I'd assume this probably isn't a mainstream broadband provider...
    Well, given that broadband is usually paid monthly, and is therefore a credit product, it usually will appear on your credit history, and will affect (probably negatively) your fictitious score.  But I completely take your point, the salesman's claims are completely irrelevant.
    It's probably a moot point anyway, given that the OP hasn't even bothered to log back on to see the responses to their (one and only) post.

    I may not know much about art, but I know what I like.
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