Messy situation with Electricity supply.

XanNi

Hoping for some help understanding my situation, and how to sort it out.

A bit of background first, I have been homeless for 18months living in supported housing because of DA/False claims against me etc, I have moved into a 2 bedroom flat within the same organisation so that my Children can move in with me whilst I'm bidding on properties from the council.

In this property there is a Landlords prepayment meter, which from a letter i have seen is supplied by the flat next door and topping up this meter involves a call to the prepayment company of which i have to pay a 12% commission to top up. an electrician came to the property today and told me that the letter from Eon was wrong and that the electricity was supplied by the shop downstairs (which is also belongs to the supported housing company), so my questions are:

How likely is it the letter from Eon is wrong?
Am i able to get the government help for my electricity bill?
If the £66 is going to the shop below should that saving be passed to me?
The other HMO properties that the company has the licences' have to pay a £80 a month service charge to cover the gas elec water etc, should the licences' be given the £66 as a reduction to their service charge as I'm guessing it will come directly off the bill for the company .

Thanks in advance for your replies, i will answer any questions.

Robin9

The letter may be wrong -  the electrician has seen it, Eon hasn't.

It all sounds rather unsatisfactory but you are submetered and won't get £66/month (but watch this space ) 

Thee £66 isn't going to the shop below either - they will be on a business/commercial tariff and don't get that but their tariff has been reduced.

MWT

XanNi said:

How likely is it the letter from Eon is wrong?
Am i able to get the government help for my electricity bill?
If the £66 is going to the shop below should that saving be passed to me?
The other HMO properties that the company has the licences' have to pay a £80 a month service charge to cover the gas elec water etc, should the licences' be given the £66 as a reduction to their service charge as I'm guessing it will come directly off the bill for the company .

Thanks in advance for your replies, i will answer any questions.

Not sure about the 'letter from EON' based on what you have written so far, what was on the letter?

EON as the supplier would not necessarily know anything about a sub-meter installed by  the landlord...

The £66 is only available to domestic energy accounts, the shop is most likely to be on a business supply and so will not be receiving the £66.

Same for the other HMO properties, unless they are on a residential account, nobody is getting the £66...

There are plans to figure out how to get an equivalent level of support to those paying their landlords for energy, but as yet, there are no details.

The usual resale of energy rules do apply though, so any reductions in costs that are applied to business energy accounts should be passed on, and similarly any additional costs charged over the actual cost of the energy must be limited to the the costs incurred.

That isn't necessarily as helpful as it sounds as in cases where the landlord uses a 3rd party metering company, things like the 12% commission can be legal.