Santander direct debit help please !

NotWhereIWantToBe

Hi there. 

I forgot to transfer the money over for my direct debits so this morning two of them have not been taken. 

Does anyone know if they will try again at all ?
And will I be charged for this ?
 I am kicking myself right now !
Any knowledge will be greatly appreciated as I don’t seem to have any paperwork for this account. Thanks in advance. 

Robin9

Most organisations will make a second attempt at no cost.

Do not fret.

grumbler

https://www.santander.co.uk/csgs/StaticBS?blobcol=urldata&blobheadername1=content-type&blobheadername2=Content-Disposition&blobheadervalue1=application/pdf&blobheadervalue2=inline;filename=PDF+G+(BANK0490).pdf&blobkey=id&blobtable=MungoBlobs&blobwhere=1314010522365&maxage=3600

Alerts about balances, debits and payments 

Alerts to warn you about fees 

Warn me if I will not have enough funds in my account to cover a standing order or Direct Debit and give me the chance to credit my account by 4pm that day

blue.peter

NotWhereIWantToBe said:

Hi there. 

I forgot to transfer the money over for my direct debits so this morning two of them have not been taken. 

Does anyone know if they will try again at all ?
And will I be charged for this ?
 I am kicking myself right now !
Any knowledge will be greatly appreciated as I don’t seem to have any paperwork for this account. Thanks in advance. 

Have you now made the transfer? I'd expect them to make a second attempt, probably this afternoon, but that'll also fail unless you've transferred money in by then. FWIW, my recollection is that Nationwide's deadline for getting money in before a second attempt is 1430. I don't know what Santander's is, but it'd be best to make the transfer ASAP (if you haven't already done it). As long as the money's in place for the second attempt, I wouldn't expct any charges to arise.

For a definitive answer, it'd be best to talk to Santander.

NotWhereIWantToBe

Thanks everyone. I’ve had a text to say they’ll try again after 2pm. 

I’ve made the transfer so hopefully it will be ok. 

badger09

NotWhereIWantToBe said:

Thanks everyone. I’ve had a text to say they’ll try again after 2pm. 

I’ve made the transfer so hopefully it will be ok. 

Glad you sorted it. Might be an idea to set up a SO if you can so that it doesn't happen again?

Astria

NotWhereIWantToBe said:

Thanks everyone. I’ve had a text to say they’ll try again after 2pm. 

I’ve made the transfer so hopefully it will be ok. 

Santander don't charge a "refused payment fee" and since the company say they'll retry I wouldn't expect any fees from them either. I did remember getting a fee from TSB a few years ago for refusing a DD collection though, £15 at the time!

NotWhereIWantToBe

My direct debits were successfully taken later in the day so hopefully that will be the end of it.
Thanks all for the reassurance !