Non fault accident. Auxillis.

DullGreyGuy

greentreeman said:

We have now gone through the 3rd party's insurer for hire car ,  which was hassle free so far. But now Admiral are saying they'll deduct her excess from the settlement AND she'll lose her no claims discount, 4 years.

 I'm  wondering  if we should  forget Admiral completely,  other than "information only" and just go with the 3rd party's insurer?

As per your other post... it will depend if they have already incurred cost or not.

Loss of NCD is temp, it will be reinstated when the recovery of outlay is made

Excess is deductable from all claims, its an uninsured loss you can reclaim from the third party insurer (TPI). If you have legal expenses cover Admiral will appoint someone to assist with it, if you dont its a 2 minute email and photo to the TPI to ask for it to be reimbursed. 

Some insurers will waive the Excess in certain circumstances but its a guesture of goodwill rather than something they should be doing