Ebay current sales not available- any work round?

soolin

I don't know if this is a localised issue or more widespread but I cannot access my sold items today, all I am getting is 'uh uh, it's not you it's us' message.

I managed to get in once and took the address for one sale to use on RM48 on the RM site - but now I can't get back in to upload the tracking, nor can I access any of my other sales. I've already tried going via the 'previous orders' tab to see if I can get in that way- but nothing is working. I've also tried a couple of browsers.

It's really annoying as I have labels to print and cannot access any addresses or packing lists- and I am time limited today as I'm going out shortly and will be dropping these off on the way.

Is anyone else having issues, if so have you found any work round? 

EDIT: The message on ebay has now changed to 'Please be aware that Royal Mail is experiencing issues at the moment. We apologise for any inconvenience and if affected, ask that you try again later.' - which is not correct as the RM site is fine, it's just ebay.

GadgetGuru

I can see my sold items perfectly fine......

Cleared your browser caches/cookies etc?

GadgetGuru

Just been into a previously sold item and selected 'purchase another label'

Also been into a couple of sold items to see tracking status, as well as order details. 

All seems to be fine for me....

soolin

Mine is now intermittent, so the problem is obviously being sorted. I’ve managed after repeated attempts to get all my addresses , and have even added tracking to most of them- I can do the last couple later.

Brywalker

I did have issues Soolin. Cleared my cache etc, tried three different browsers to no avail.  Eventually after refreshing the page a dozen times it came up and I was able to do my dispatching.  I've just checked again and it isn't working again. 

soolin

Brywalker said:

I did have issues Soolin. Cleared my cache etc, tried three different browsers to no avail.  Eventually after refreshing the page a dozen times it came up and I was able to do my dispatching.  I've just checked again and it isn't working again. 

Looking at other forums it seems quite intermittent with people being affected at different times. Mildly irritating when I’m on a limited time frame. Hopefully it will be sorted later so I can start tomorrow’s printing later this evening (assuming I make any sales of course!) 

in_my_wellies

I'm having the same problem and so is my son so it is wide spread, works every 3rd or so try

GadgetGuru

Saying that - the RM Tracking site seems to be down...... not sure if this has any affect on printing labels etc.....well would have no affect on eBay sold items at least.....

https://www.royalmail.com/track-your-item#/

olgadapolga

Mine's been out all morning, I had to access orders via the "Payments" tab. A bit long-winded (had to click on the individual items, then click on the order number, not forgetting about three additional sign-ins along the way) but the orders have been dispatched.