** 09/11 MAJOR FAULT WITH SEARCH ( SOLVED 24/11 ) **

One-Eye

Search is only returning results where the string being searched for is in a reply.
It is totally ignoring threads with no replies.
This has only cropped up this evening.

eg.
https://forums.moneysavingexpert.com/search?domain=discussions&query="sheerluxe"&sort=-dateInserted&scope=site&cat=72&adv=1&search="sheerluxe"&categoryOptions[0][value]=72&categoryOptions[0][label]=Competitions time&categoryOptions[0][data][parentLabel]=Forum Home&includeChildCategories=true&types[0]=discussion&types[1]=comment&source=community

...gives results as shown below.
Note that every result has a "Re:" at the start showing it is a reply, and it has only found 18 results (see top right) - there should be over 100.
There are many, many single post threads that should be found: https://forums.moneysavingexpert.com/discussion/6401598 should be the first result found.



Similar problem is apparent with other search strings.

philsu

Thanks - I thought I was going mad and couldn't remember how to search properly, I was only getting 20 results and most of them were in game over!

MSE_Laura_F

Thank you @One-Eye, we're looking into this now.

MSE Laura F

One-Eye

A little more information:

Threads newly posted since approx 22:10 on 09/11 are going into the search database correctly and can be found. Threads posted before then can not be found (unless a reply has been posted).

eg. https://forums.moneysavingexpert.com/discussion/6401919 posted 10:22PM on 09/11 is found OK
https://forums.moneysavingexpert.com/discussion/6401918 posted 10:01PM can not be found

MSE_Laura_F

Thank you - that checks out for me too. I've updated my report which the developers see.

There may not be an update from the developers before I log off but I'll let you know if I've heard anything tomorrow (Fri) morning.

I'm sorry that this is making it harder to search and easier to accidentally duplicate.

MSE_Laura_F

Good morning. Our developers are working on a fix and will be updating us as soon as the problem's sorted.

Thanks for bearing with us.

MSE Laura F

MSE_Laura_F

Hello again,

I'm sorry not to have an update for you on this issue. Our developers are still working on a fix - we hope it shouldn't take too much longer.

I (or one of the Forum team) will update you once there's an update.

Thanks,

MSE Laura F

jessicar

Thanks for the updates, I have been trying to work out why my search was suddenly messed up.

jacknutter

Is there any update on when this will be fixed?  So frustrating

sarah1972

jacknutter said:

Is there any update on when this will be fixed?  So frustrating

2 posts above yours yesterday. The team will post an update as soon as there is one, which fingers crossed, will be soon x

jessicar

Is there any workaround for this? As an end-date competition person, I'm finding it impossible to find the relevant competitions.