Lego Praise

Timalay

Earlier this year I got a Lego set for my birthday.  The other day my nephew decided to play with it, and it accidentally fell apart.  Thankfully it was fairly easy to repair most of it, but there are a few bits of the final part missing.  I contacted Lego, and they have agreed to send me the missing parts free of charge.

ElefantEd

You will almost certainly find the missing blocks at about 2.30am whilst stumbling around your house with no slippers on!

Still that is very good of Lego to replace the missing bits.

strawb_shortcake

They've always been very good, we bought a set that had a bag missing and they very quickly replaced it, no quibbles. 

Paully28

I remember having to do this years ago, and again they sent the parts missing without question. Lego can be expensive, but they are always good at customer service i found. 

Timalay

Paully28 said:

I remember having to do this years ago, and again they sent the parts missing without question. Lego can be expensive, but they are always good at customer service i found. 

Tbh I had no problem with purchasing the spare parts through https://www.lego.com/en-gb/service/replacementparts/ , but I got really in a twist trying to figure out what parts I needed.