Lego Praise

Earlier this year I got a Lego set for my birthday.  The other day my nephew decided to play with it, and it accidentally fell apart.  Thankfully it was fairly easy to repair most of it, but there are a few bits of the final part missing.  I contacted Lego, and they have agreed to send me the missing parts free of charge.

Comments

  • ElefantEd
    ElefantEd Posts: 1,180
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    You will almost certainly find the missing blocks at about 2.30am whilst stumbling around your house with no slippers on!

    Still that is very good of Lego to replace the missing bits.
  • annabanana82
    annabanana82 Posts: 2,943
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    They've always been very good, we bought a set that had a bag missing and they very quickly replaced it, no quibbles. 
    Make £2023 in 2023 (#36) £3479.30/£2023

    Make £2024 in 2024...
  • Paully28
    Paully28 Posts: 289
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    I remember having to do this years ago, and again they sent the parts missing without question. Lego can be expensive, but they are always good at customer service i found. 
  • Timalay
    Timalay Posts: 897
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    edited 11 November 2022 at 9:07PM
    Paully28 said:
    I remember having to do this years ago, and again they sent the parts missing without question. Lego can be expensive, but they are always good at customer service i found. 
    Tbh I had no problem with purchasing the spare parts through https://www.lego.com/en-gb/service/replacementparts/ , but I got really in a twist trying to figure out what parts I needed.
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