Together Energy are asking me to pay £2,500+

[Deleted User]

morhen said:

[Deleted User] said:

However, Together Energy sent me a final bill in early 2022

There is an element of customer denial going on here. If I had received a bill for £2000+, I would not have waited 6 months in the hope that it might just go away. 

A simple check of Companies House provides the following details:

Administrator of Together Energy

Alan Kelly

Suite 5, 2nd Floor

Regent Centre

Newcastle Upon Tyne

NE3 3LS

Email cp’glasgow@frpadvisory.com

Tel 0330 055 5455

An old fashioned letter sent by Registered Post would have generated some form of response.

I have already been in contact with him.  He just said the final winding up date is in November with a very limit staff left to help with any billing issues.  He said he would get them to look into my issue, surprise surprise!  Nothing has happened.  They are trying to bill me for estimate usage which is way, way out.  The end units on the bill they supplied do not match the starting units on the British Gas bill at all.  The OP isn't the only one who is having issues with final bills from Together energy/Bristol energy.

In that case raise a formal written complaint with BG. As the gaining supplier, it was responsible for agreeing a Change of Supply (CoS) meter reading. Under SOLR guidance, the SOLR is then allowed to estimate/agree a reading for the date that it became the SOLR (the date when TE lost its Supply Licence). 

When I was SOLR’d from Zog to EDF last year, I think that the CoS date was the 15th December and the SOLR appointment date was the 6th December. Exceptionally, the SOLR was allowed to charge from the 6th. The reading that EDF used for the 6th was the same as the final reading used by Zog.

morhen

Well an update for my Bristol Energy issue at least, they have re-issued the bill for £177 which is about right.  Paid it and glad to have it off my mind.